Customer experience

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2,251 Customer experience notices found

Expired contract
Graphic design services
National Transport AuthoritySupplier(s) The Creative Brains Trust Limited T/A EyeCueEUR 110,250Awarded 13 September 2018Expiring 2 September 2020Graphic design services
Awarded contract
Provision of Graphic Design Services
National Transport AuthoritySupplier(s) EyeCueDesign consultancy services
Expired contract
Out of Hours Library Service
University of PlymouthSupplier(s) Reassurance Resource ManagementGBP 400,000Awarded 21 August 2018Expiring 31 August 2023Reception services
Expired contract
Reception services
University of PlymouthSupplier(s) Reassurance Resource ManagementGBP 330,000Awarded 21 August 2018Expiring 26 July 2023Reception services
Expired contract
WEBSITE DEVELOPMENT - AWARD
University of CumbriaSupplier(s) UniformAwarded 28 September 2018Expiring 30 November 2018Web page editing software development services
Closed tenderPublished 28 September 2018
Transforming road markings competition
National Highways LimitedClosing 30 October 2018Transport equipment and auxiliary products to transportation
Awarded contract
Discovery Stage to establish future delivery options for student finance in Wales
Welsh GovernmentSupplier(s) Nomensa LtdGBP 78,631.25Awarded 27 September 2018
Expired contract
Internet development services
Thames Water Utilities LimitedSupplier(s) Hugo and CatAwarded 11 September 2018Expiring 16 August 2023Internet development services
Expired contract
Membership of Customer Experience Programme
National Savings and InvestmentsSupplier(s) Henley Business School LtdGBP 10,500Awarded 6 September 2018Expiring 6 September 2019Financial and insurance services
Closed tenderPublished 17 September 2018
ESPO replacement website - catalogue and frameworks
ESPOGBP 300,000Closing 1 October 2018
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Awarded contract
Developing our view of our citizens
London Borough of HackneySupplier(s) Unboxed Consulting LimitedGBP 56,850Awarded 17 September 2018
Closed tenderPublished 17 September 2018
ESPO replacement website - catalogue and frameworks
ESPOGBP 350,000Closing 1 October 2018
Awarded contract
Redesigning the Customer and Tenant Experience: Discovery, Alpha and Beta
Thirteen Housing Group LtdSupplier(s) Saadian Technologies UK LtdGBP 485,050Awarded 17 September 2018
Stale Pre-tenderPublished 17 September 2018
Operation of a refuse site
Kent County CouncilOperation of a refuse site
Awarded contract
T1-4032 Melton Borough Council Responsive Repairs & Voids Contract
Melton Borough CouncilSupplier(s) AXISGBP 9,500,000Awarded 7 September 2018Expiring 30 September 2028Miscellaneous repair and maintenance services
Awarded contract
Miscellaneous repair and maintenance services
Melton Borough CouncilSupplier(s) AXISGBP 9,500,000Awarded 7 September 2018Expiring 16 July 2028Miscellaneous repair and maintenance services
Closed tenderPublished 14 September 2018
SC18031 - Market Consultation Days in relation to the operation of Household Waste Recycling Centres and Waste Transfer Stations and associated Haulage Services
Kent County CouncilClosing 1 October 2018
Awarded contract
ICT Operating Model Design & Implementation Project Specialist
NHS NEL Commissioning Support UnitSupplier(s) KEYSTREAM GROUP LIMITEDGBP 120,000Awarded 13 September 2018
Expired contract
Invitation to Tender for Review of the Innovation Growth Service
THE BUSINESS GROWTH HUB LIMITEDSupplier(s) GROWTHMESH LIMITEDGBP 42,500Awarded 3 September 2018Expiring 31 December 2018Evaluation consultancy services
Expired contract
1754/JN - Car Park Management Service for Solly Street Multi Storey Car Park
University of SheffieldSupplier(s) National Car Parks Ltd (NCP)GBP 1,200,000Awarded 16 April 2018Expiring 16 April 2025Car park management services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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