Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

872 Customer experience awards found

Awarded contract
Customer Experience and Enterprise Digital Platform
Cumberland CouncilSupplier(s) Netcall Technology LimitedGBP 1,280,000Awarded 29 November 2025Expiring 28 November 2029Software package and information systems
Awarded contract
PE0744 - Block Hierarchy surveys
Peabody TrustSupplier(s) Fairthorn Farrell TimmsGBP 1,676,675Awarded 17 November 2025Building surveying services
Awarded contract
Digital Transformation and Marketing Services for Southwark Leisure (MOVE Southwark)
London Borough of SouthwarkSupplier(s) Big Wave Media Ltd, ICROSSING LIMITED, The Access GroupGBP 683,383Awarded 5 November 2025Expiring 31 December 2028Advertising and marketing services
Awarded contract
Leisure Management System
The University of KentSupplier(s) Gladstone LimitedGBP 99,623Awarded 24 October 2025Expiring 31 July 2029IT services: consulting, software development, Internet and support
Expired contract
617095 – M3 Poles Lane TM Support
National Highways LimitedSupplier(s) I & G Contractors LtdGBP 21,350Awarded 13 October 2025Expiring 3 November 2025Traffic-signal maintenance services
Awarded contract
PE0566 - Marketing Framework
Peabody Trust
Supplier(s)
9 suppliers
Cityscape Digital Ltd
Contour Direct Ltd
F10 STUDIOS LIMITED
Focus Agency Group Ltd
Lavastar Signs Limited
Paragon Group UK Limited
TIDYWORK STUDIO LTD
VMISTUDIO LTD
White Chalk CGI Ltd
GBP 7,250,000Awarded 10 October 2025Graphics software package
Awarded contract
Parking Enforcement & Operations 2025
London Borough of SuttonSupplier(s) Indigo Park Services UK LtdGBP 25,000,000Awarded 9 October 2025Expiring 30 September 2031Car park services
Expired contract
28084 - Teams Call Recording
Plymouth City CouncilSupplier(s) DELT SHARED SERVICES LIMITEDGBP 5,953Awarded 8 October 2025Expiring 30 November 2025
Awarded contract
CCHA-0290 Digital Transformation Partner Consultancy
Castles and Coasts Housing AssociationSupplier(s) Altair Consultancy & Advisory Services LtdGBP 500,000Awarded 8 October 2025Expiring 23 October 2027Information systems or technology strategic review and planning services
Awarded contract
GCC006201CPU - Framework Agreement for the Provision of ICT Advisory Services
Glasgow City Council
Supplier(s)
4 suppliers
Dionach Limited
Intelligens Consulting Ltd
STEP5 Consult Limited
WARACLE LIMITED
GBP 8,000,000Awarded 23 September 2025IT services: consulting, software development, Internet and support
Never miss a tender
Get new Customer experience opportunities delivered to your inbox.
Set up alerts Save this search
Awarded contract
Playhouse, Whitley Bay Operator
North Tyneside CouncilSupplier(s) SMG Europe Holding LimitedAwarded 22 September 2025Expiring 26 September 2040Recreational, cultural and sporting services
Awarded contract
South Norfolk Council: Customer Relation Management Software Package - AWARD
East Suffolk CouncilSupplier(s) GOSS INTERACTIVE LIMITEDGBP 796,855Awarded 11 September 2025Expiring 11 September 2032Customer Relation Management software package
Awarded contract
Britannia Phase 2b - Shoreditch Parkside Customer Care Services Procurement
London Borough of HackneySupplier(s) ZEPHYRCOMPLETE LIMITEDGBP 502,978Awarded 11 September 2025Expiring 20 April 2028Customer services
Awarded contract
South Norfolk Council: Customer Relation Management Software Package
South Norfolk District Council, Broadland District CouncilSupplier(s) GOSS INTERACTIVE LIMITEDGBP 796,855Awarded 11 September 2025Industry specific software development services
Awarded contract
TfWM Safeguarding Lead Consultancy Support
West Midlands Combined AuthoritySupplier(s) Waterman AspenGBP 38,395.19Awarded 3 September 2025Transport systems consultancy services
Expired contract
SWIFT- SME for Fares and Ticketing - Consultancy Support
West Midlands Combined AuthoritySupplier(s) Waterman AspenGBP 71,225Awarded 1 September 2025Expiring 31 May 2026Public-service buses
Awarded contract
Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services
Transport for WalesSupplier(s) Vix Technology (UK) Ltd25,000,000Awarded 28 August 2025Software package and information systems
Expired contract
New Homes Customer Journey Pilot
Peabody TrustSupplier(s) Integrity UK LtdGBP 174,259.2Awarded 15 August 2025Expiring 21 July 2026Business and management consultancy services
Awarded contract
Customer Experience Training - GEMS3
Great Western Rail (FirstGroup)Supplier(s) TRAIN 4 CHANGE LIMITEDGBP 683,365Awarded 13 August 2025Expiring 31 March 2027Education and training services
Expired contract
BHCC DH Digital Transformation Programme Consultancy 25/26
Brighton and Hove City CouncilSupplier(s) REED TALENT SOLUTIONS LIMITEDGBP 637,365.96Awarded 12 August 2025Expiring 31 March 2026IT services: consulting, software development, Internet and support

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
46
£22.2m
HM Revenue & Customs (HMRC)
45
£530.6m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
Thames Water Utilities Limited
11
£0.0
National Transport Authority
10
£11.3m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

Win more customer experience contracts with Stotles

Get customer experience alerts, buyer intelligence and bid tools — all in one place.

Try for free