Awarded contract

Customer Experience Training - GEMS3

Details

Buyer: Great Western Rail (FirstGroup)
Supplier(s): TRAIN 4 CHANGE LIMITED
Value: GBP 683,365
Duration: 2 years
Topic: Personnel-training services
Published: 13 August 2025
Source: uk:find_a_tender

Tender description

Customer Experience Training - GEMS3 Tender ## Contract award Title: GWR - Customer Experience Training (GEMS3)

Timeline

Completed: Award published13 August 2025
Current notice
Completed: Award date13 August 2025
Next: Contract expiry date31 March 2027in 7 months

About the buyer

Great Western Rail (FirstGroup) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79632000 · Personnel-training services
79633000 · Staff development services
80000000 · Education and training services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@great-western-rail-firstgroup.gov
Commercial Director	+44 •••• ••••••	••••••••@great-western-rail-firstgroup.gov
Procurement Manager	+44 •••• ••••••	••••••••@great-western-rail-firstgroup.gov
Category Lead	+44 •••• ••••••	••••••••@great-western-rail-firstgroup.gov
Senior Buyer	+44 •••• ••••••	••••••••@great-western-rail-firstgroup.gov
Contracts Manager	+44 •••• ••••••	••••••••@great-western-rail-firstgroup.gov

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