Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

872 Customer experience awards found

Expired contract
ORR Data Warehouse and Data Portal: Migration, development and build of new solution
Office of Rail and RoadSupplier(s) Armadillo LimitedGBP 87,500Awarded 18 April 2018Expiring 3 October 2018IT services: consulting, software development, Internet and support
Expired contract
1754/JN - Car Park Management Service for Solly Street Multi Storey Car Park
University of SheffieldSupplier(s) National Car Parks Ltd (NCP)GBP 1,200,000Awarded 16 April 2018Expiring 16 April 2025Car park management services
Expired contract
Car park management services
University of SheffieldSupplier(s) National Car Parks Ltd (NCP)GBP 561,000Awarded 16 April 2018Expiring 10 March 2025Car park management services
Awarded contract
Improve how we send a repair operative to a job and enable progress of that job to be tracked
London Borough of HackneySupplier(s) Unboxed Consulting LimitedGBP 232,100Awarded 16 April 2018
Awarded contract
Improve the customer experience and extend the features of raising a repair to a Hackney property
London Borough of HackneySupplier(s) THE DEXTROUS WEB LTDGBP 139,500Awarded 16 April 2018
Expired contract
Front End Service
Home OfficeSupplier(s) Sopra Steria LimitedGBP 94,000,000Awarded 13 April 2018Expiring 30 November 2021Data storage services
Expired contract
The Provision of Apprenticeship Training and Assessment
Sefton Metropolitan Borough Council
Supplier(s)
4 suppliers
Aspire Advance Achieve Ltd
Asset Training & Consultancy Ltd
Mantra Learning Ltd
Southport College
GBP 228,000Awarded 5 April 2018Expiring 30 April 2019Vocational training services
Expired contract
Information technology services
Scottish WaterSupplier(s) ATOS IT SERVICES UK LIMITED, Capgemini UK plcAwarded 3 April 2018Expiring 20 February 2026Information technology services
Expired contract
MVDC - SF - Customer Transaction Management System - AWARD
SE Shared ServicesSupplier(s) Granicus-Firmstep LtdGBP 225,000Awarded 3 April 2018Expiring 7 January 2021Customer Relation Management software development services
Expired contract
O365 Compliance Manager
National Highways LimitedSupplier(s) Phoenix Software LimitedGBP 122,700Awarded 26 March 2018Expiring 27 March 2021IT services: consulting, software development, Internet and support
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Expired contract
Kitchen or restaurant conversion
TUCO Ltd
Supplier(s)
7 suppliers
442 Design Ltd
Atlantic Graphic Solutions
HK Projects
Promart Manufacturing Ltd
PSV Design Ltd
Restaurant Design Associates Ltd
ScoMac Catering Equipment Ltd
GBP 30,000,000Awarded 12 March 2018Expiring 19 February 2022Catering equipment
Expired contract
Technical testing, analysis and consultancy services
Highlands and Islands EnterpriseSupplier(s) SE GroupGBP 80,000Awarded 8 March 2018Expiring 2 January 2019Development consultancy services
Expired contract
SS17 118 - Online Booking System
Kent County CouncilSupplier(s) DOTTED EYES LIMITEDGBP 130,000Awarded 1 March 2018Expiring 29 February 2020
Expired contract
Sports and Leisure Management System
Derby City CouncilSupplier(s) Legend Leisure Services (Ltd)GBP 260,000Awarded 28 February 2018Expiring 28 February 2021Software package and information systems
Expired contract
Designing and running C-MeX and D-MeX pilots for 2019 Price Review (PR19)
Water Services Regulation Authority (Ofwat)Supplier(s) Navigator Research Planning Communication LtdGBP 193,610Awarded 22 February 2018Expiring 31 January 2019Market research services
Expired contract
CBC-0831-H-LP Mystery Shopper - AWARD
Central Bedfordshire CouncilSupplier(s) Public Perspectives LtdGBP 4,950Awarded 13 February 2018Expiring 28 March 2018Customer services
Expired contract
Customer experience research
Met OfficeSupplier(s) Jigsaw Research LtdGBP 15,000Awarded 12 February 2018Expiring 20 April 2018Market research services
Awarded contract
Building an MVP for foster carer applications
London Borough of HackneySupplier(s) TPXimpact LimitedGBP 35,000Awarded 5 February 2018
Expired contract
End-to-End Claims Handling Service
Financial Services Compensation SchemeSupplier(s) Capita Business Services LtdGBP 68,100,000Awarded 17 January 2018Expiring 1 April 2023Financial and insurance services
Expired contract
Enterprise ICT Software Solutions (Firmstep Customer Experience Platform Subscription)
Warrington Borough CouncilSupplier(s) Granicus-Firmstep LtdGBP 1,100,000Awarded 16 January 2018Expiring 31 March 2022

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
46
£22.2m
HM Revenue & Customs (HMRC)
45
£530.6m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
Thames Water Utilities Limited
11
£0.0
National Transport Authority
10
£11.3m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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