Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

872 Customer experience awards found

Awarded contract
NCC555 The Maltings Design Competition, Berwick-upn-Tweed
Northumberland County CouncilSupplier(s) MICA ArchitectsGBP 2,180,426.67Awarded 6 February 2023Infrastructure works consultancy services
Awarded contract
NCC555 The Maltings Design Competition, Berwick-upon-Tweed
Devon County CouncilSupplier(s) MICA ArchitectsGBP 2,180,426.67Awarded 6 February 2023Architectural, construction, engineering and inspection services
Awarded contract
Professional Services Customer Insight Platform (CIP)
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedGBP 6,700,000Awarded 6 February 2023
Expired contract
Customer Experience Measurement Tool for Service Management
East Sussex County CouncilSupplier(s) Happy SignalsGBP 121,200Awarded 1 February 2023Expiring 31 January 2025Software package and information systems
Awarded contract
Business Process Outsourcing Customer Services
Thames Water Utilities LimitedSupplier(s) TECH MAHINDRA LIMITED, EXL, Swiss Post Services Ltd63,000,000Awarded 30 January 2023Electronic message services
Awarded contract
Sanctuary Housing - MS Adoption Change and Digital Skills Partner
Sanctuary Housing AssociationSupplier(s) HableGBP 60,000Awarded 13 January 2023
Expired contract
South Cambridgeshire District Council - Mystery Shopper Exercise
South Cambridgeshire District CouncilSupplier(s) ic4u LtdGBP 8,800Awarded 9 January 2023Expiring 3 February 2023Survey services
Awarded contract
Consultancy for SecOps Modules inc. Vulnerability Response and Integration with Existing Platform
Department For Work and Pensions (DWP)Supplier(s) FLYFORM LTDGBP 100,000Awarded 4 January 2023
Awarded contract
Broadacres Salesforce Partner and associated services 2022
Broadacres Housing AssociationSupplier(s) Alscient LimitedGBP 200,000Awarded 1 January 2023Expiring 1 December 2026IT services: consulting, software development, Internet and support
Expired contract
Research Exploring Customer Experience and Costly Behaviours
HM Revenue & Customs (HMRC)Supplier(s) Bostock Marketing Group Ltd trading as BMG ResearchGBP 159,525Awarded 19 December 2022Expiring 18 April 2024Research consultancy services
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Awarded contract
Service Now (People Gateway) & Engage
Coventry UniversitySupplier(s) Engage ESMGBP 366,800Awarded 16 December 2022Industry specific software package
Awarded contract
MT1016 SDF Design Agency - Provision of design capabilities and services
University of EdinburghSupplier(s) The Digital Age LtdGBP 98,527.5Awarded 13 December 2022
Expired contract
EPOS-053-2022
Manchester Central Convention ComplexSupplier(s) Tevalis LtdGBP 45,000Awarded 1 December 2022Expiring 30 November 2025IT services: consulting, software development, Internet and support
Expired contract
RFQ - National Measurement System SURVEY for Private Businesses
National Physical LaboratorySupplier(s) Team Telemarketing LtdGBP 76,225Awarded 1 December 2022Expiring 31 March 2024Survey conduction services
Awarded contract
Single-Party Framework Agreement for the Provision of UX/UI Digital Design Services to Dublin City Council
Dublin City CouncilSupplier(s) Big Motive LtdEUR 1,500,000Awarded 24 November 2022IT services: consulting, software development, Internet and support
Awarded contract
Provision of Sports and Leisure Management System & Associated Services
Leicester City CouncilAwarded 23 November 2022Software package and information systems
Awarded contract
Market Research Services
Electricity Supply Board (ESB)Supplier(s) Behaviour and Attitudes Marketing Research, RED C Research and Marketing Ltd, BricolageAwarded 22 November 2022Market research services
Awarded contract
QUB/2262/22 Tuition Fee Payment Acceptance Platform
Queen's University BelfastSupplier(s) Flywire Payments LtdGBP 1,000,000Awarded 21 November 2022International payment transfer services
Awarded contract
Market Research Services
Electricity Supply Board (ESB)Supplier(s) Behaviour and Attitudes Marketing Research, RED C Research and Marketing Ltd, BricolageAwarded 18 November 2022Customer-care services
Expired contract
SMP Alliance - Environmental & Ecology Surveys
National Highways Limited
Supplier(s)
4 suppliers
BWB Consulting Ltd
Chevron Green Services Limited
RPS Consulting Services Limited T/A RPS Health, Safety & Ris
Thomson Environmental Consultants Ltd
GBP 400,000Awarded 14 November 2022Expiring 14 November 2024Plants used in specific fields

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

National Highways Limited
46
£22.2m
HM Revenue & Customs (HMRC)
45
£530.6m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
Thames Water Utilities Limited
11
£0.0
National Transport Authority
10
£11.3m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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