Provision of Sports and Leisure Management System & Associated Services

Tender description

The Council’s Sports Service (Active Leicester) is looking to procure a sports management and electronic point of sale system. The required system will need to be able to manage bookings, memberships, invoices, Direct Debits, assets, and to enable the facilities to receive, record and reconcile income. Additionally, the system will need to provide a means of managing access control into the various centres, by integrating with our current access control solutions. The system must also support our digital transformation agenda and enable us to grasp the next level in transformation, by improving the customer experience on and offline. The service wants a stronger emphasis on online functionality, therefore the ability for customers to transact online via an app and self-service web portal is crucial. Lot 1: The Council’s Sports Service (Active Leicester) is looking to procure a sports management and electronic point of sale system. The required system will need to be able to manage bookings, memberships, invoices, Direct Debits, assets, and to enable the facilities to receive, record and reconcile income. Additionally, the system will need to provide a means of managing access control into the various centres, by integrating with our current access control solutions. The system must also support our digital transformation agenda and enable us to grasp the next level in transformation, by improving the customer experience on and offline. The service wants a stronger emphasis on online functionality, therefore the ability for customers to transact online via an app and self-service web portal is crucial.