Call centre

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1,182 Call centre notices found

Expired contract
CP1500-17 Fixed Line Voice and Data Services
Devon County CouncilSupplier(s) CAPITA IT SERVICES LTDGBP 850,000Awarded 27 December 2018Expiring 30 April 2022
Closed tenderPublished 24 December 2018
Call centre
Bron Afon Community Housing LtdGBP 475,000Closing 16 January 2019Alarm-monitoring services
Closed tenderPublished 21 December 2018
Consultative engineering and construction services
Office of Public Works OPWClosing 12 February 2019Consultative engineering and construction services
Expired contract
Kent Police HQ FCR Call Centre Replacement Lighting
The Police and Crime Commissioner for KentSupplier(s) Gilbert & Stamper LtdGBP 80,000Awarded 8 November 2018Expiring 24 September 2018Installation services of electricity distribution and control equipment
Expired contract
Call centre
Wrexham County Borough CouncilSupplier(s) Delta WellbeingGBP 2,631,237Awarded 1 October 2018Expiring 30 November 2023Call centre
Closed tenderPublished 5 December 2018
PMC - Call Connect Demand Responsive Public Transport
North Lincolnshire CouncilClosing 19 December 2018Telephone operator services
Awarded contract
Agent Portal / HGNT
Post Office LtdSupplier(s) Cognizant Worldwide LimitedGBP 150,000Awarded 5 December 2018
Closed tenderPublished 4 December 2018
Call centre
Irish WaterClosing 18 January 2019Customer-care services
Expired contract
Call centre
North Wales Fire and Rescue ServiceSupplier(s) Victim SupportGBP 2,025,000Awarded 4 December 2018Expiring 23 November 2020Call centre
Expired contract
Health services
5 buyers
NHS Commercial Solutions
NHS East Surrey Clinical Commissioning Group
NHS Guildford and Waverley Clinical Commissioning Group
NHS North West Surrey CCG
NHS Surrey Downs CCG
Supplier(s) Practice Plus Group Urgent Care LimitedGBP 46,070,137Awarded 30 July 2018Expiring 4 July 2023Health services
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Expired contract
Refurbishment of EOC Call Centre
Yorkshire Ambulance Service NHS TrustSupplier(s) William Birch & Sons Ltd (Awarded lots 1,2)GBP 204,000Awarded 17 September 2018Expiring 21 December 2018Building installation work
Awarded contract
CPG/3012/2018 Supporting the delivery of two global Emergency Travel Document Centres
Foreign, Commonwealth and Development OfficeSupplier(s) AGILE BYTE LIMITEDGBP 853,000Awarded 19 November 2018
Closed tenderPublished 16 November 2018
Telephony Maintenance, Software Assurance & Supply of Services
Wirral Metropolitan Borough CouncilGBP 160,000Closing 14 December 2018Telephone network maintenance services
Awarded contract
RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution.
Road Safety Authority (RSA)Desktop communications software package
Closed tenderPublished 9 November 2018
Provision of a Stray Dog Collection and Kennelling Service
Thurrock CouncilClosing 6 December 2018Veterinary services
Expired contract
Out of Hours Contact Centre Call Handling Service
OptivoSupplier(s) Orbis Project LtdGBP 160,024Awarded 1 November 2018Expiring 31 October 2021Call centre
Expired contract
Call centre
OptivoSupplier(s) Orbis Project LtdGBP 160,024Awarded 1 November 2018Expiring 16 October 2021Call centre
Closed tenderPublished 5 November 2018
Printing and distribution services
Newcastle-under-Lyme Borough CouncilGBP 300,000Closing 6 December 2018Printing and distribution services
Expired contract
UK SBS SSAIT18139 Professional HR Advice and Guidance Software Tool for UKRI
UK Shared Business Services - UKSBSSupplier(s) Reed Business InformationGBP 39,030Awarded 12 October 2018Expiring 14 October 2019Software package and information systems
Closed tenderPublished 25 October 2018
Promoting Staff Wellbeing in UK NHS Ambulance Personnel
Health Education EnglandClosing 1 November 2018Research and development consultancy services

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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