Call centre

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511 Call centre awards found

Awarded contract
CPG/3012/2018 Supporting the delivery of two global Emergency Travel Document Centres
Foreign, Commonwealth and Development OfficeSupplier(s) AGILE BYTE LIMITEDGBP 853,000Awarded 19 November 2018
Expired contract
Kent Police HQ FCR Call Centre Replacement Lighting
The Police and Crime Commissioner for KentSupplier(s) Gilbert & Stamper LtdGBP 80,000Awarded 8 November 2018Expiring 24 September 2018Installation services of electricity distribution and control equipment
Expired contract
Call centre
OptivoSupplier(s) Orbis Project LtdGBP 160,024Awarded 1 November 2018Expiring 16 October 2021Call centre
Expired contract
Out of Hours Contact Centre Call Handling Service
OptivoSupplier(s) Orbis Project LtdGBP 160,024Awarded 1 November 2018Expiring 31 October 2021Call centre
Awarded contract
Parking enforcement services
Causeway Coast & Glens Borough CouncilSupplier(s) Car Park Services LimitedGBP 180,000Awarded 31 October 2018Parking meters
Expired contract
UK SBS SSAIT18139 Professional HR Advice and Guidance Software Tool for UKRI
UK Shared Business Services - UKSBSSupplier(s) Reed Business InformationGBP 39,030Awarded 12 October 2018Expiring 14 October 2019Software package and information systems
Awarded contract
DOS_012: Development and Live Support of the DWP Digital Children’s Platform and other systems
Department For Work and Pensions (DWP)Supplier(s) TATA Consultancy Services LtdGBP 36,000,000Awarded 1 October 2018
Expired contract
Call centre
Wrexham County Borough CouncilSupplier(s) Delta WellbeingGBP 2,631,237Awarded 1 October 2018Expiring 30 November 2023Call centre
Expired contract
Repair and maintenance services
Fusion21 Members Consortium
Supplier(s)
24 suppliers
AXIS
BREYER
Chigwell Construction
CTS Projects Ltd
DLP Services (Northern Ltd)
Equans Regeneration Limited
Fortem Solutions Ltd
Housing Maintenance Solutions Ltd
JC Construction Ltd
Laker
Liberty Gas Group Limited
MCP Property Services Ltd
MD Building Services Ltd - K&B
Mears Limited trading as Mears New Homes
Mi-Space (UK) Ltd
MNM Property Services Ltd
NEO PROPERTY SOLUTIONS LIMITED
npa24:7
Orbis Project Ltd
Penny Lane Builders Ltd
Pilon Limited
Structec (NW) Ltd
Vivark
Wates Property Services Limited
GBP 230,000,000Awarded 28 September 2018Expiring 7 September 2022Repair and maintenance services
Expired contract
Refurbishment of EOC Call Centre
Yorkshire Ambulance Service NHS TrustSupplier(s) William Birch & Sons Ltd (Awarded lots 1,2)GBP 204,000Awarded 17 September 2018Expiring 21 December 2018Building installation work
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Awarded contract
Infrastructure Engineering Lead
Department For Work and Pensions (DWP)Supplier(s) RedesmereGBP 150,000Awarded 3 September 2018
Expired contract
Call centre
TrivallisSupplier(s) Delta WellbeingGBP 285,000Awarded 1 September 2018Expiring 6 August 2023Call centre
Expired contract
GB-Sheffield: Telephony system for call centre
THE START-UP LOANS COMPANYSupplier(s) New Voice MediaGBP 30,681Awarded 9 August 2018Expiring 31 March 2020Installation services of line telephony equipment
Expired contract
Health services
5 buyers
NHS Commercial Solutions
NHS East Surrey Clinical Commissioning Group
NHS Guildford and Waverley Clinical Commissioning Group
NHS North West Surrey CCG
NHS Surrey Downs CCG
Supplier(s) Practice Plus Group Urgent Care LimitedGBP 46,070,137Awarded 30 July 2018Expiring 4 July 2023Health services
Awarded contract
PCI -Qualified Security Assessor
Department For Work and Pensions (DWP)Supplier(s) Lucid Support Services LimitedGBP 22,000Awarded 11 July 2018
Awarded contract
Deliver a Beta of the Get into Teaching Information Service (GITIS) CRM
Department for EducationSupplier(s) Olive Jar Digital LimitedGBP 549,095Awarded 9 July 2018
Awarded contract
Vacant Property Protection, Clearance, Cleaning and Maintenance Extension Notice
LHCAwarded 2 July 2018Cleaning services of transport equipment
Expired contract
Security screens
LHCSupplier(s) SPS Doorguard Ltd., VPS (UK) Ltd, Orbis Project LtdGBP 5,000,000Awarded 2 July 2018Expiring 11 June 2022Cleaning services of transport equipment
Expired contract
Security screens
33 buyers
Aberdeen City Council
Aberdeenshire Council
Angus Council
Argyll and Bute Council
Clackmannanshire Council
Comhairle nan Eilean Siar
Dumfries and Galloway Council
Dundee City Council
East Ayrshire Council
East Dunbartonshire Council
East Lothian Council
East Renfrewshire Council
Falkirk Council
Fife Council
Glasgow City Council
Highland Council
Inverclyde Council
LHC
Midlothian Council
Moray Council
North Ayrshire Council
North Lanarkshire Council
Orkney Islands Council
Perth & Kinross Council
Renfrewshire Council
Scottish Borders Council
Shetland Islands Council
South Ayrshire Council
South Lanarkshire Council
Stirling Council
The City of Edinburgh Council
West Dunbartonshire Council
West Lothian Council
Supplier(s) SPS Doorguard Ltd., VPS (UK) Ltd, Orbis Project LtdGBP 10,000,000Awarded 2 July 2018Expiring 11 June 2022Miscellaneous padlocks and locks
Expired contract
TVS
Home OfficeSupplier(s) British Telecommunications PLCGBP 803,359Awarded 20 June 2018Expiring 1 November 2020Call centre

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

NHS National Services Scotland
15
£193.5m
Cheshire Constabulary
13
£23.8m
Office of Public Works OPW
12
£0.0
Devon County Council
8
£3.9m
Department For Work and Pensions (DWP)
8
£162.2m
Department for Education
8
£19.2m
LHC
6
£40.3m
North Yorkshire Council
6
£882.3k
Yorkshire Ambulance Service NHS Trust
6
£754.0k
Department for Business Energy and Industrial Strategy (BEIS)
5
£5.6m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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