Parking enforcement services

Tender description

Management and enforcement of Council's off-street car parks. 1) Off-Street Enforcement; 2) Cash Collection and Reconciliation; 3) Pay and Display (‘P and D’) machine maintenance; 4) full life cycle Penalty Charge Notice (‘PCN’) processing to enforcement of judgements office representation stage; 5) adjudication service through the Northern Ireland Courts Servic; 6) Debt recovery in accordance with the Council's instructions; 7) Clamping and vehicle removal; 8) Call centre and customer service help desk for customer interface; 9) Weekly, monthly reports including updates for financial patterns; 10) Enforcement at 26 off street car parks throughout the Borough that are free but enforced, on request from the Council, for civil parking contraventions by Traffic Attendant (TA) staff.