Call centre

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511 Call centre awards found

Awarded contract
Contact Centre Services
University of NottinghamSupplier(s) SERCO LIMITEDGBP 350,000Awarded 18 June 2021Call centre
Awarded contract
The Provision of Contact Management Services to the Central Bank of Ireland
Central Bank of IrelandSupplier(s) Forward Emphasis InternationalEUR 1,277,410Awarded 14 June 2021Call centre
Awarded contract
The provision of Contact Management Services to the Central Bank of Ireland
Central Bank of IrelandAwarded 10 June 2021Call centre
Awarded contract
Cloud Based Telephony System for Cobalt and South Liverpool Homes 2021 — 26
Cobalt HousingSupplier(s) Dialpad IncGBP 357,255Awarded 7 June 2021Telecommunications services
Expired contract
DDaT21303 - UKRI Provision of Call Cetnre
UK Shared Business Services - UKSBSSupplier(s) Logicalis UK LimitedGBP 34,254.1Awarded 1 June 2021Expiring 3 November 2021Software package and information systems
Expired contract
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social CareSupplier(s) Teleperformance LimitedGBP 25,000,000Awarded 17 May 2021Expiring 17 January 2022Call centre
Expired contract
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social CareSupplier(s) Hinduja Global Solutions UK LimitedGBP 25,000,000Awarded 17 May 2021Expiring 17 January 2022Call centre
Awarded contract
Emergency Call Centre - Incident Room
Iarnród Eireann-Irish RailAwarded 17 May 2021Crisis management services
Expired contract
CALL CENTRE TENDER
University of BedfordshireSupplier(s) Orbis Project LtdGBP 16,309.8Awarded 13 May 2021Expiring 30 September 2021Call centre
Expired contract
Out of Hours Call Centre
Luton CouncilSupplier(s) Orca Business Support LimitedGBP 5,000Awarded 12 May 2021Expiring 31 August 2021
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Awarded contract
ISHA-Out of Hours Call Centre
Islington and Shoreditch Housing AssociationSupplier(s) Orbis Project LtdGBP 250,000Awarded 12 May 2021Call centre
Awarded contract
LIP Testing & Deployment Services
LIVESTOCK INFORMATION LIMITEDSupplier(s) Capgemini UK plcGBP 2,225,000Awarded 10 May 2021
Expired contract
Revenue and Benefits Call Centre and On Demand Services
London Borough of EnfieldSupplier(s) CIVICA UK LIMITEDGBP 1,584,660Awarded 30 April 2021Expiring 30 April 2023
Expired contract
C21107 - Sitel UK Ltd
Home OfficeSupplier(s) FOUNDEVER GB LIMITEDGBP 516,000Awarded 30 April 2021Expiring 28 October 2021Call centre
Expired contract
Korbyt wallboard subscription
Maritime and Coastguard AgencySupplier(s) RMG Networks LimitedGBP 13,050Awarded 30 April 2021Expiring 30 April 2022Subscription services
Expired contract
Gas Servicing Contract for South of the District - Lot 2
Epping Forest District CouncilSupplier(s) Gracelands Complete Maintenance Services LimtiedGBP 120,000Awarded 1 April 2021Expiring 31 March 2022Repair and maintenance services of building installations
Expired contract
DDaT21223 - Telephony Resilience Support
UK Shared Business Services - UKSBSSupplier(s) SCB GLOBAL LTDGBP 80,679.3Awarded 1 April 2021Expiring 30 April 2022Telecommunications network
Expired contract
Maintenance and Support for Shift Track System
Wirral Metropolitan Borough CouncilSupplier(s) Noble SystemsGBP 5,130Awarded 25 March 2021Expiring 31 March 2022Scraper machines
Awarded contract
Mini Competition called off from the Additional Call Centre Service Capacity Framework Agreement for Social Care PPE support centre
NHS National Services ScotlandSupplier(s) Pursuit MarketingGBP 1,000,000Awarded 19 March 2021Call centre
Awarded contract
Mini Competition called off from the Additional Call Centre Service Capacity Framework Agreement for NSS National Contact Centre (NCC)
NHS National Services ScotlandSupplier(s) ASCENSOS, go-centric LimitedGBP 19,000,000Awarded 17 March 2021Call centre

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

NHS National Services Scotland
15
£193.5m
Cheshire Constabulary
13
£23.8m
Office of Public Works OPW
12
£0.0
Devon County Council
8
£3.9m
Department For Work and Pensions (DWP)
8
£162.2m
Department for Education
8
£19.2m
LHC
6
£40.3m
North Yorkshire Council
6
£882.3k
Yorkshire Ambulance Service NHS Trust
6
£754.0k
Department for Business Energy and Industrial Strategy (BEIS)
5
£5.6m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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