Expired contract

Revenue and Benefits Call Centre and On Demand Services

Details

Buyer: London Borough of Enfield
Supplier(s): CIVICA UK LIMITED
Value: GBP 1,584,660
Duration: 2 years
Published: 9 October 2020
Source: uk:procontracts

Tender description

provide contact centre services in respect of telephone contact within the following service functions of the Authority, which are currently within the scope of the Authority’s contact centre: Council Tax; Housing Benefits Council Tax Recovery The Call Centre Services will be provided during Working Hours on Working Days. Keywords: 130068, FRAMEWORK FG0230, DN327955, Gold

Timeline

Completed: Award published9 October 2020
Current notice
Completed: Award date30 April 2021
Completed: Contract expiry date30 April 2023

About the buyer

London Borough of Enfield is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-enfield.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-enfield.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-enfield.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-enfield.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-enfield.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-enfield.gov