Unified Communication Tenders
See open unified communication tenders and awarded contracts for the UK public sector.
Unified communications procurement covers UCaaS licences, cloud voice platforms, session border controller hardware, migrations off an on-premise exchange, and the contact centre work that rides alongside. Buyers rarely give it a notice of its own: it surfaces as one lot inside a wider telecoms framework.
Stotles tracks 743 notices matching this page, 390 of them awarded and 54 still at pre-tender. Six are open. So the signal worth watching is when the awarded contracts expire, not the live board.
733 results
- Stale Pre-tenderPublished 7 May 2021
NSS Unified Communications PIN
- Stale Pre-tenderPublished 7 May 2021
NSS Unified Communications PIN
- Expired contract
Cloud Based Contact Centre
- Awarded contract
Cisco Call Manager Expansion
- Closed tenderPublished 1 April 2021
Unified Communications Infrastructure Upgrade
- Closed tenderPublished 1 April 2021
Unified Communications Systems Upgrade
- Expired contract
Provision of a Unified Communications - Service Management
- Expired contract
WP3 Networks, Telephony & Infrastructure Managed Service
- Expired contract
DWP Digital Unified Communications Hardware Catalogue
- Stale Pre-tenderPublished 12 March 2021
Telephony Replacement - Unified Communications
- Closed tenderPublished 21 February 2021
Single Party Framework for the Provision of ICT Managed and Related Services
- Closed tenderPublished 19 February 2021
Provision of a cloud-based unified communication and associated telephone service, including maintenance and support service
- Awarded contract
WAN, LAN and Unified Communications
- Expired contract
Telephony and Audio-Conferencing Upgrade and Support
- Expired contract
Support & Maintenance of Mitel Micollab Unified Communications Platform
- Closed tenderPublished 26 January 2021
Development & Implementation of L4UCT
- Awarded contract
Contact Centre Software Solution
- Expired contract
Provision of unified communications - Telephony
- Closed tenderPublished 25 January 2021
CA8230 - Neath Port Talbot College (NPTC) Group - Tender for the Provision of a Unified Communications System
- Expired contract
Support & Maintenance of Mitel Micollab Unified Communications Platform
Frequently asked questions
Frequently asked questions about unified communications, unified comms, UCaaS in the UK public sector.
How do I find unified communications tenders in the UK?
Two routes. Watch the portals for notices titled unified communications, unified comms or UCaaS, or move earlier and read the IT strategies and committee papers that decide a phone system is due for replacement. Stotles pulls both together from 100+ portals, and platform-wide there are 2,135 notices open right now. Set the filter once and new matches arrive as they publish.
How many unified communications contracts are on record?
743 notices match this page across every stage. 390 are awarded contracts, 54 sit at pre-tender, and only six are open. That split is normal for this category rather than a sign of a quiet market: replacements are infrequent and long-lived, so most of the value is locked into contracts that have already been awarded. Expiry dates are the way in.
What CPV codes are used for unified communications?
Most of this cluster sits under 64200000 (Telecommunications services) and 32500000 (Telecommunications equipment and supplies), with software-led buys filed under 48510000 (Communication software package). Coding is inconsistent, because the same UCaaS licence can be classed as a telecoms service, telecoms equipment or a software package. That is why this page filters on keywords instead of codes: applying the observed codes would leave 403 notices instead of 743.
Who buys unified communications in the public sector?
Councils, NHS trusts, universities and colleges, police and fire and rescue authorities, housing associations and central government bodies all appear in this cluster, along with Irish county councils. The buying is usually bundled: unified communications turns up as a lot inside a telecoms, network or connectivity framework, which is why a keyword filter catches notices a CPV filter misses. The Top buyers block on this page shows who is active now.
What does a unified communications tender usually cover?
More variety than the label suggests. In this corpus the scope runs from licence renewals and session border controller refreshes to full migrations from an on-premise exchange to a cloud platform, contact centre bundled with the voice estate, and consultancy to write the requirement before anything is bought. Read the lot structure before deciding it is a fit. A telecoms framework with a single voice lot is a different bid from a standalone UCaaS replacement.
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