Customer Loyalty Programme Tenders and Contracts

A customer loyalty programme tender covers the design, supply or management of reward, points or incentive schemes that public sector organisations run for customers, residents or members. It includes voucher and gift card schemes, digital rewards platforms and incentive schemes built to encourage a specific behaviour, such as recycling or repeat engagement.

Stotles brings together customer loyalty programme tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.

If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. Loyalty and voucher schemes are often let as single-supplier framework agreements, and some sit inside wider cashless payment and till contracts.

Loyalty schemes handling personal data must comply with UK data protection law and electronic marketing rules, and voucher schemes must handle funds securely. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar schemes at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.

Universities, NHS bodies, housing associations, local councils and racing or leisure operators are regular buyers. Contracts are often let as single-supplier framework agreements covering vouchers, rewards administration and ongoing scheme management.

Read customer and member engagement strategies, recycling and behaviour change plans, staff reward reviews and expiry dates for existing voucher schemes, which show loyalty programme work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.