Fuel Cards for Fisheries Vehicles

Tender description

Procurement run under the CCS Fuel Cards and Associated Services Framework Agreement – RM6186 for the provision of fuel cards for fisheries vehicles to establish a contract which meets the following requirements: The Client requires fuel cards to be accepted at a minimum of 65% of the fuel stations In Wales and the UK. The Supplier will provide fuel cards that allow the purchase of the following fuels When available at outlets: Unleaded and Diesel Electricity for electric vehicles to charge Lot 1: Procurement run under the CCS Fuel Cards and Associated Services Framework Agreement – RM6186 for the provision of fuel cards for fisheries vehicles to establish a contract which meets the following requirements: The Client requires fuel cards to be accepted at a minimum of 65% of the fuel stations In Wales and the UK. The Supplier will provide fuel cards that allow the purchase of the following fuels When available at outlets: Unleaded and Diesel Electricity for electric vehicles to charge The Supplier must be able to provide fuel cards to the vehicle’s registration number or organisation if required by Client. Supplier Card solution must allow the ability for customers to purchase other Vehicle related products and services such as Lubricants, Air, Oil and Vehicle Wash / Screen Wash. The Client requires a restricted fuel card that does not include a loyalty scheme Which allows the earning of points at forecourts. The Client requires the provision of monthly electronic reports to include spend, Mileage and carbon emissions. The Client requires an online account management system. The Online system Must provide the facility for Client administrators to access monthly data relevant to Their organisation which as a minimum includes: Organisations account number Each fuel Card details card number, vehicle registration Cost of each individual Card Transaction Total cost of all individual Card Transactions Date of each Individual Card transaction Location of each Card Transaction What was purchased if applicable fuel, consumables etc VAT breakdown per transaction Cost per litre per transaction Quantity of fuel drawn per transaction Type of fuel Vehicle mileage Merchant identification number and postcode Provide online invoicing and supporting information to include map analysis, CO2 efficiencies and cost benefits. The Client requires an appropriately resourced customer support facility to assist users to log and resolve issues and queries. As a minimum this should be available 8am – 6pm, Monday to Friday and include a point to contact outside of these times (including public holidays). As a minimum the facility should cover: Lost or Stolen Cards Suspected Fraudulent card usage Security Issues Chip and Pin queries When a potential security breach or fraud is reported by a designated card holder Or authorised user the Supplier should immediately suspend the User’s account and card and confirm that this has taken place. The Supplier will investigate any reported security breach or fraudulent transaction as soon as it has been reported and securely report back its findings on the reported incident and subsequent resolution. The Supplier shall have anti-fraud measures in place to ensure safe deliver of Fuel Cards to designated Users. Any helpline service shall not utilise premium charging telephone numbers (such as 0845). Changes due to legislation requirements must be provided under normal support And maintenance. Continual development of the product is expected to ensure the latest technologies Are used and exploited.