Customer services

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4,500 Customer services notices found

Awarded contract
Provision of Service Quality Regime (SQR) Inspection Services
XC TRAINS LIMITEDSupplier(s) Mystery Shoppers LtdGBP 1,344,073Awarded 2 June 2026Expiring 24 August 2029Survey conduction services
Awarded contract
Social Media Management Tool
London Borough of HackneySupplier(s) SocialSignIn LtdGBP 41,600Awarded 1 June 2026Expiring 7 June 2029IT services: consulting, software development, Internet and support
Awarded contract
Provision of Waste Management Services
Cross Keys Homes LtdSupplier(s) Veolia (ES) UK Limited279,218.7Awarded 28 May 2026Expiring 1 June 2029Refuse and waste related services
Awarded contract
Fully Managed Energy Supply Service (Gas and Electric)
Cheshire East CouncilSupplier(s) WEST MERCIA ENERGYGBP 50,500,000Awarded 23 April 2026Expiring 31 March 2030Energy-efficiency consultancy services
Closed tenderPublished 1 June 2026
Management and Maintenance contract for West Norfolk Property Ltd
Borough Council of King's Lynn and West NorfolkGBP 640,000Closing 29 June 2026Building and facilities management services
Awarded contract
Heating Systems Repairs, Servicing and Maintenance Contract
Coastline HousingSupplier(s) MSB GROUP MECHANICAL & ELECTRICAL LTDGBP 19,500,000Awarded 26 May 2026Expiring 31 March 2030Repair and maintenance services of building installations
Closed tenderPublished 28 May 2026
Economic and Cyber Crime Academy (ECCA) Venue Hire
City of London CorporationGBP 1,040,000Closing 29 June 2026Training facilities
Closed tenderPublished 28 May 2026
Hard Facilities Management (Hard FM) Service Provision BCU Wide.
Birmingham City UniversityGBP 10,000,000Closing 23 June 2026Building and facilities management services
Stale Pre-tenderPublished 26 May 2026
Branch Hub ServiceNow
Post Office LtdGBP 4,000,000IT services: consulting, software development, Internet and support
Awarded contract
Provision of Customer Services, mini competition under CCS RM6295 Outsourced Services Framework Lot 1
London Borough of Barnet CouncilSupplier(s) Charles Novacroft Direct LimitedGBP 5,192,420Awarded 22 May 2026Expiring 30 September 2029Business services: law, marketing, consulting, recruitment, printing and security
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Closed tenderPublished 26 May 2026
Limerick City and County Council Corporate Telephony and Contact Centre Solution and Associated Services
Limerick City and County Council_103432EUR 700,000Closing 22 June 2026Installation of telephone exchanges
Awarded contract
IWM/2526/DE/3480: Digital Transformation Support Framework (Strategic and Delivery Roles) for IWM - Lot 5 Award Notice
Imperial War Museum
Supplier(s)
11 suppliers
6b Digital
BLISS DIGITAL LTD
Four Communications
Kampakis and Co. Ltd
KERV DIGITAL LIMITED
MA FINANCIAL CONSULTANCY LIMITED
MMCG CONSULTANCY SERVICES LIMITED
ORE TECHNOLOGIES LTD
POD EUROPE LTD
PricewaterhouseCoopers LLP
Return on Intelligence Europe Limited t/a EMERGN
GBP 1,050,000Awarded 22 May 2026Expiring 9 June 2028Project management consultancy services
Stale Pre-tenderPublished 22 May 2026
Security and Crowd Management Services
Transport for WalesGBP 32,500,000Closing 30 June 2026Public security services
Awarded contract
Commercial Ticketing and Retail Systems
Historic Environment ScotlandSupplier(s) Ventrata, Reply Limited GBP 2,755,810Awarded 28 April 2026Information technology services
Closed tenderPublished 20 May 2026
Tennis Facilities Management and Community Tennis Development Concession Contract
London Borough of HackneyGBP 5,600,000Closing 26 June 2026Sport-related services
Closed tenderPublished 20 May 2026
Revenue Collection and Benefits Administration Services
London Borough of HounslowGBP 40,000,000Closing 27 July 2026Collection agency services
Closed tenderPublished 19 May 2026
Provision of Associate Trainers
Dundee and Angus CollegeGBP 800,000Closing 19 June 2026Training services
Awarded contract
ENQ1242 - Complaint Management System
Derby City CouncilSupplier(s) REDACTED for cyber-security reasonsGBP 76,851Awarded 5 February 2026Expiring 4 February 2029Software package and information systems
Awarded contract
DMCV 026 - The Supply of Kiosk Supplies to Theatre Severn
Shropshire CouncilSupplier(s) Chapple and Jenkins Ltd241,425Awarded 18 May 2026Expiring 31 May 2029Confectionery
Closed tenderPublished 18 May 2026
CA17828 - RFQ 2026/10 - Operation of 7 no. Mobile Catering Pitches at Council Tourism Facilities
Newry Mourne and Down District CouncilClosing 1 June 2026Catering services

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

Sandwell Metropolitan Borough Council
79
£935.6k
National Highways Limited
64
£12.6bn
HM Revenue & Customs (HMRC)
63
£877.3m
Crown Commercial Service
52
£101.3bn
Ashford Borough Council
46
£7.2m
Transport for London
43
£3.6bn
The National Lottery Community Fund
40
£7.0m
Ministry of Defence
38
£236.1m
Home Office
36
£4.0bn
Ministry of Justice
35
£23.2m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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