Customer services

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1,790 Customer services awards found

Awarded contract
TENDER FOR THE IMPLEMENTATION OF OMNICHANNEL SERVICES
Dundee City CouncilSupplier(s) Digital Modus LtdGBP 142,664Awarded 7 May 2024Information technology services
Expired contract
Awarded Contract - MSG Prospector and MSG Plotter
Department for Transport (DFT)Supplier(s) Made Smart Group BVGBP 21,600Awarded 1 May 2024Expiring 30 April 2025IT services: consulting, software development, Internet and support
Awarded contract
HR Service and Payroll Bureau - Software
Delt Shared Services LtdSupplier(s) MHR International UK LimitedGBP 1,144,263.25Awarded 1 May 2024Expiring 5 April 2030Payroll management services
Expired contract
PQ0510 - Further Support for Accessible Tourism - AWARD
Birmingham City CouncilSupplier(s) Mima Group LimitedGBP 26,769Awarded 1 May 2024Expiring 31 January 2025Public relations consultancy services
Awarded contract
Contract for the Provision of a Film Office Liaison Service
London Borough of Waltham ForestSupplier(s) Film Fixer LtdGBP 75,000Awarded 1 May 2024Expiring 1 May 2027Motion picture and video services
Expired contract
Provision of British Sign Language Video Relay Service
Driver and Vehicle Licensing AgencySupplier(s) D A Languages Ltd (Ranked 3)GBP 30,000Awarded 24 April 2024Expiring 23 April 2025Software package and information systems
Awarded contract
Greenhead College Catering Services
RED BOX CONSULTANCY SERVICES LIMITEDSupplier(s) OCS GROUP UK LIMITEDGBP 1,660,645Awarded 22 April 2024Canteen and catering services
Expired contract
PS/23/226 – Provision of Software Engineering supporting DVLA Services
Driver and Vehicle Licensing AgencySupplier(s) LA INTERNATIONAL COMPUTER CONSULTANTS LTD4,000,000Awarded 22 April 2024Expiring 22 April 2026
Expired contract
Call off Contract Under Prison Education Dynamic Purchasing System for Warehousing and Customer Service for Residents of HMP Risley
Ministry of JusticeSupplier(s) Complete Skills SolutionsGBP 44,586.72Awarded 18 April 2024Expiring 17 April 2025Education and training services
Awarded contract
Fife Housing Group - Kitchen Supplies Contract
Fife Housing AssociationSupplier(s) Magnet Contract Kitchen SolutionsGBP 31,334.96Awarded 16 April 2024Fitted kitchens
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Awarded contract
Levy Collection Services
THE FINANCIAL REPORTING COUNCIL LIMITEDSupplier(s) Adetiq LtdGBP 406,479.48Awarded 4 April 2024Financial and insurance services
Awarded contract
Grounds and Pitch Maintenance Contract for Hook Parish Council 2024 - 2028
HOOK PARISH COUNCILSupplier(s) Goslings Garden and Fencing Services LtdGBP 217,226Awarded 1 April 2024Expiring 31 March 2028Repair and maintenance services
Expired contract
Property Management Agreement
London Borough of Waltham ForestSupplier(s) James Andrew ResidentialGBP 200,000Awarded 1 April 2024Expiring 30 October 2025
Awarded contract
Hook Parish Council Playground Inspections Contractor 2024-2028
HOOK PARISH COUNCILSupplier(s) Larkstel LtdGBP 46,336Awarded 1 April 2024Expiring 31 March 2028Recreational, cultural and sporting services
Expired contract
022-SNBD-24 G CLoud 13: Web Content Manager and Forms system for South Norfolk Council and Broadland District Council - AWARD
Breckland District CouncilSupplier(s) Zengenti LtdGBP 75,952Awarded 1 April 2024Expiring 31 March 2026Web servers
Expired contract
Bespoke Customer Service Training - AWARD
Sandwell Metropolitan Borough CouncilSupplier(s) Chapel Fields Associates LtdGBP 90,000Awarded 1 April 2024Expiring 31 March 2025Development consultancy services
Awarded contract
Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council
Hertfordshire County CouncilSupplier(s) SERCO LIMITEDGBP 17,826,556Awarded 1 April 2024Expiring 31 March 2028Call centre
Awarded contract
P2054 - Provision of Cleaning Services to Low Rise and Sheltered Accomodation - AWARD
Birmingham City CouncilSupplier(s) Pinnacle FM Limited, Hi Spec Facilities Company LtdGBP 975,000Awarded 1 April 2024Expiring 31 March 2028Accommodation cleaning services
Awarded contract
P2054 - Provision of Cleaning Services to Low Rise and Sheltered Accomodation
Birmingham City CouncilSupplier(s) Hi Spec Facilities Company Ltd, Pinnacle FM LimitedGBP 974,000Awarded 1 April 2024Window-cleaning services
Expired contract
Blue Badge Eligibility Assessments
Cambridgeshire County CouncilSupplier(s) Access IndependantGBP 60,000Awarded 1 April 2024Expiring 31 March 2026Other community, social and personal services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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