FW Service - Cloud Contact Management - Multi 0124
Details
- Buyer
- SSE Services plc
- Supplier(s)
- Accenture (UK) Limited
- Topic
- Programming services of packaged software products
- Published
- 18 November 2024
- Source
- uk:find_a_tender
Tender description
Procurement of Contact Centre as a Service (CCaaS) solution to replace the existing Distribution Customer Services contact centre infrastructure. Lot 1: Procurement of Contact Centre as a Service (CCaaS) solution to replace the existing Distribution Customer Services contact centre infrastructure.
Timeline
- Completed: Award date15 November 2024
- Completed: Award published18 November 2024Current notice
About the buyer
SSE Services plc is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72210000 · Programming services of packaged software products
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sse-services-plc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sse-services-plc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sse-services-plc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sse-services-plc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sse-services-plc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sse-services-plc.gov |
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