Customer experience

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2,251 Customer experience notices found

Closed tenderPublished 9 February 2018
Beta phase of the Development of the Patient Safety Incident Management System (DPSIMS) Project
NHS Trust Development AuthorityGBP 1,500,000Closing 23 February 2018
Stale Pre-tenderPublished 6 February 2018
Customer Experience Programme Suppliers' Event
Chiltern District CouncilClosing 21 February 2018Software programming and consultancy services
Awarded contract
Building an MVP for foster carer applications
London Borough of HackneySupplier(s) TPXimpact LimitedGBP 35,000Awarded 5 February 2018
Closed tenderPublished 1 February 2018
Interactive Voice Response and Self-serve Telephony
Transport for LondonClosing 8 March 2018Shared-business telephone network services
Closed tenderPublished 26 January 2018
Business and management consultancy and related services
North Lanarkshire CouncilGBP 6,400,000Closing 26 February 2018Systems and technical consultancy services
Closed tenderPublished 16 January 2018
Documents Imaging and Management ICT System (Revs & Bens)
Cheshire West and Chester CouncilGBP 350,000Closing 14 February 2018Software package and information systems
Expired contract
Enterprise ICT Software Solutions (Firmstep Customer Experience Platform Subscription)
Warrington Borough CouncilSupplier(s) Granicus-Firmstep LtdGBP 1,100,000Awarded 16 January 2018Expiring 31 March 2022
Closed tenderPublished 15 January 2018
Software package and information systems
Cheshire West and Chester CouncilGBP 800,000Closing 14 February 2018Software package and information systems
Closed tenderPublished 15 January 2018
Revenues and Benefits System
Cheshire West and Chester CouncilGBP 750,000Closing 14 February 2018Software package and information systems
Closed tenderPublished 12 January 2018
IT services: consulting, software development, Internet and support
Sedgemoor District Council and Homes in SedgemoorGBP 2,000,000Closing 9 February 2018IT services: consulting, software development, Internet and support
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Expired contract
INVITATION TO TENDER FOR THE INTERNAL REDESIGN OF ALLIANCE HOMES GROUP HEAD OFFICE, MARTINGALE WAY, PORTISHEAD - AWARD
Alliance HomesSupplier(s) Interaction LtdAwarded 12 January 2018Expiring 31 March 2018Interior design services
Awarded contract
NELCSU - 17/18 Kent Refresh Program delivery
NHS South East London ICBSupplier(s) KEYSTREAM GROUP LIMITEDGBP 115,225Awarded 8 January 2018
Awarded contract
NEL 2020 Transformation Programme
NHS NEL Commissioning Support UnitSupplier(s) KEYSTREAM GROUP LIMITEDGBP 447,450Awarded 8 January 2018
Stale Pre-tenderPublished 8 January 2018
HMRC 2018-2020 Customer Survey
HM Revenue & Customs (HMRC)Research services
Closed tenderPublished 4 January 2018
Parking enforcement services
London Borough of Barnet CouncilGBP 80,000,000Closing 5 February 2018Administration services
Closed tenderPublished 3 January 2018
World wide web (www) site design services
Sheffield Hallam UniversityClosing 12 February 2018World wide web (www) site design services
Closed tenderPublished 2 January 2018
Sports and Leisure Management System
Derby City CouncilGBP 260,000Closing 30 January 2018Software package and information systems
Expired contract
Chesterfield College Website 2017
Chesterfield Royal Hospital NHS Foundation TrustSupplier(s) We are Smile LtdAwarded 2 November 2017Expiring 29 November 2018Programming services of application software
Closed tenderPublished 22 December 2017
Software package and information systems
Derby City CouncilGBP 260,000Closing 30 January 2018Software package and information systems
Closed tenderPublished 22 December 2017
Highways IT Software Requirement
capitalEsourcingGBP 400,000Closing 16 February 2018Document creation, drawing, imaging, scheduling and productivity software package

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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