Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,251 Customer experience notices found

Stale Pre-tenderPublished 13 November 2025
Provision of Catering Services
The Office of the Police and Crime Commissioner for ClevelandClosing 21 November 2025Catering services
Closed tenderPublished 12 November 2025
Pre-Qualification Questionnaire for the Provision of Mystery Passenger Survey Services
National Transport AuthorityEUR 3,523,239Closing 15 December 2025Social research services
Stale Pre-tenderPublished 11 November 2025
Pre-Market Engagement (PME) – Data and Insights Transformation Partner
Tai Tarian LtdGBP 1,500,000Closing 21 November 2025IT services: consulting, software development, Internet and support
Stale Pre-tenderPublished 10 November 2025
Consultancy and Advisory Services
Kent County CouncilGBP 500,000,000Closing 24 November 2025Project-management services other than for construction work
Stale Pre-tenderPublished 7 November 2025
Mill Hall Arts & Events Centre Operator
Rochford District CouncilGBP 5,000,000Closing 1 December 2025Recreational, cultural and sporting services
Stale Pre-tenderPublished 7 November 2025
Provision of Pool Plant Operator Services
East Lindsey District CouncilClosing 9 December 2025Equipment for swimming pools
Closed tenderPublished 3 November 2025
25/023 - Managed Bandwidth Services Provider and Outsourced Network Operations Centre
Gas Networks IrelandClosing 5 December 2025Telecommunication consultancy services
Stale Pre-tenderPublished 29 October 2025
Strategic Catering Partner for Catering Venues across County Durham
Durham County CouncilGBP 20,000,000Closing 3 December 2025Catering services
Closed tenderPublished 29 October 2025
Request for quotation to trial technologies to improve customer experience through enhanced accessibility and special assistance services at Glasgow Airport – Challenge A
CONNECTED PLACES CATAPULTGBP 20,833Closing 18 November 2025Research and experimental development services
Closed tenderPublished 29 October 2025
Request for quotation to trial technologies to improve customer experience through enhanced accessibility and special assistance services at Glasgow Airport – Challenge B
CONNECTED PLACES CATAPULTGBP 20,833Closing 18 November 2025Research and experimental development services
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Closed tenderPublished 28 October 2025
TFGM - Shelter Provision, Maintenance and Advertising
Transport for Greater ManchesterGBP 333,000,000Closing 30 October 2025Advertising material
Awarded contract
Parking Enforcement & Operations 2025
London Borough of SuttonSupplier(s) Indigo Park Services UK LtdGBP 25,000,000Awarded 9 October 2025Expiring 30 September 2031Car park services
Open tenderPublished 24 October 2025
Provision of Training Services to the Restaurant and Hospitality Skillnet
Restaurant and Hospitality SkillnetEUR 1,300,000Closing 31 December 2030Personal development training services
Awarded contract
Leisure Management System
The University of KentSupplier(s) Gladstone LimitedGBP 99,623Awarded 24 October 2025Expiring 31 July 2029IT services: consulting, software development, Internet and support
Awarded contract
GCC006201CPU - Framework Agreement for the Provision of ICT Advisory Services
Glasgow City Council
Supplier(s)
4 suppliers
Dionach Limited
Intelligens Consulting Ltd
STEP5 Consult Limited
WARACLE LIMITED
GBP 8,000,000Awarded 23 September 2025IT services: consulting, software development, Internet and support
Stale Pre-tenderPublished 17 October 2025
Market Engagement - ScotRail Class 380 Technical Support, Spares Supply Agreement
ScotRail Trains LimitedGBP 13,000,000Engineering-related scientific and technical services
Awarded contract
CCHA-0290 Digital Transformation Partner Consultancy
Castles and Coasts Housing AssociationSupplier(s) Altair Consultancy & Advisory Services LtdGBP 500,000Awarded 8 October 2025Expiring 23 October 2027Information systems or technology strategic review and planning services
Expired contract
617095 – M3 Poles Lane TM Support
National Highways LimitedSupplier(s) I & G Contractors LtdGBP 21,350Awarded 13 October 2025Expiring 3 November 2025Traffic-signal maintenance services
Closed tenderPublished 9 October 2025
Provision of Service Quality Regime (SQR) Inspection Services
XC TRAINS LIMITEDGBP 1,300,000Closing 3 November 2025Technical inspection and testing services
Stale Pre-tenderPublished 9 October 2025
Pre-market Engagement for the provision of Waste Service Technologies.
Denbighshire County CouncilGBP 1Closing 28 November 2025IT services: consulting, software development, Internet and support

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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