Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,251 Customer experience notices found

Closed tenderPublished 15 August 2022
TfGM Mobile App Shell Delivery 20220705BRMA
Transport for Greater ManchesterGBP 1,625,000Closing 29 August 2022
Stale Pre-tenderPublished 15 August 2022
Customer Feedback Platform
NORTHUMBRIAN WATER GROUP LIMITEDCustomer survey services
Closed tenderPublished 11 August 2022
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage
ErviaClosing 24 March 2023Customer survey services
Closed tenderPublished 5 August 2022
Customer Solution Transformation - SSE Airtricity
SSE Services plcGBP 50,000,000Closing 12 September 2022Computer-related services
Closed tenderPublished 5 August 2022
Provision of Sports and Leisure Management System & Associated Services
Leicester City CouncilClosing 20 September 2022Software package and information systems
Expired contract
Sports and Leisure Management System
Derby City CouncilSupplier(s) Legend Leisure Services (Ltd)GBP 260,000Awarded 28 February 2018Expiring 28 February 2021Software package and information systems
Closed tenderPublished 2 August 2022
DDaT – BEIS – HER GOV.UK Enhancement Alpha/ Beta
Department for Business Energy and Industrial Strategy (BEIS)GBP 412,500Closing 16 August 2022
Closed tenderPublished 2 August 2022
DDaT – BEIS – HER GOV.UK Enhancement Alpha/ Beta copy
Department for Business Energy and Industrial Strategy (BEIS)GBP 412,500Closing 16 August 2022
Awarded contract
Mystery Shopper
Construction Industry Training BoardSupplier(s) Mystery Shoppers LtdGBP 240,000Awarded 21 July 2022Health and safety consultancy services
Closed tenderPublished 29 July 2022
QUB/2262/22 Tuition Fee Payment Acceptance Platform
Queen's University BelfastClosing 28 August 2022Financial information systems
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Expired contract
Tees Valley Combined Authority Transport Website and Digital Services
Tees Valley Combined AuthoritySupplier(s) TPXimpact LimitedGBP 247,300Awarded 28 July 2022Expiring 30 June 2023IT services: consulting, software development, Internet and support
Expired contract
Innovation Competition - Improving Customer Exerience at Roadworks
National Highways LimitedSupplier(s) CONNECTED PLACES CATAPULTGBP 100,000Awarded 7 June 2022Expiring 31 May 2023Research and development services and related consultancy services
Expired contract
Customer Experience Management (CXM) System
West Northamptonshire CouncilSupplier(s) Jadu LimitedGBP 593,000Awarded 18 May 2022Expiring 17 May 2026Software package and information systems
Closed tenderPublished 25 July 2022
SMP Alliance - Environmental & Ecology Surveys
National Highways LimitedGBP 525,000Closing 10 August 2022Site-investigation services
Closed tenderPublished 20 July 2022
GIS Core Platform & Data Model (incl. GIS Tooling)
Yorkshire Water Services LtdGBP 8,000,000Closing 19 August 2022Software package and information systems
Closed tenderPublished 19 July 2022
L22047-T-TG Desert led grab and go Unit 22 Airside International Departure lounge concession.
Luton CouncilGBP 4,000,000Closing 19 September 2022Hotel, restaurant and retail trade services
Awarded contract
Digital Dining System
University of ReadingAwarded 18 July 2022Point of sale (POS) software package
Closed tenderPublished 18 July 2022
Digital Dining System - July 22
University of ReadingClosing 1 September 2022Point of sale (POS) software package
Awarded contract
Digital Engagement — Student Recruitment Experience
University of NottinghamSupplier(s) Accenture (UK) LimitedGBP 7,526,470.23Awarded 17 July 2022Software programming and consultancy services
Closed tenderPublished 14 July 2022
Provision of Internal Audit Services
National Transport AuthorityClosing 30 August 2022Auditing services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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