Customer experience

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872 Customer experience awards found

Expired contract
1-683 Driver intentions and behaviours - improving the evidence base
National Highways LimitedSupplier(s) TRL LimitedGBP 145,000Awarded 12 November 2018Expiring 31 March 2020Research and development services and related consultancy services
Expired contract
Onsite Catering Services
University of BedfordshireSupplier(s) Baxter Storey Scotland LtdAwarded 9 November 2018Expiring 18 December 2021Catering services
Expired contract
Research Partners Framework
Financial Services Compensation Scheme
Supplier(s)
6 suppliers
DJS
E.S.A (Market Research) Limited
IPSOS MORI UK LIMITED
The Nursery Planning and Research Ltd
Thinks Insight and Strategy (Britain Thinks) Limited
UM a trading division of Mediabrands Ltd
GBP 3,000,000Awarded 9 November 2018Expiring 22 November 2020Market research services
Expired contract
Analysis of Naturalistic Driving Study
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 64,999Awarded 29 October 2018Expiring 31 March 2019Research and development services and related consultancy services
Expired contract
Customer Experience Services
Crown Commercial ServiceSupplier(s) Peopletoo LtdGBP 253,550Awarded 19 October 2018Expiring 18 January 2019Information systems or technology strategic review and planning services
Expired contract
Digital Growth Hub - Finance Finder Portal
GFirst LEPSupplier(s) Funding Options LimitedAwarded 15 October 2018Expiring 31 March 2022Software programming and consultancy services
Expired contract
West Yorkshire Transport Fund DPS - Transport Hubs and Connecting Communities - AWARD
West Yorkshire Combined AuthoritySupplier(s) WYG A Tetra Tech companyAwarded 5 October 2018Expiring 31 October 2019Business and management consultancy and related services
Awarded contract
HR Service Centre
London Fire BrigadeAwarded 5 October 2018Human resources management consultancy services
Expired contract
Build a new service HR centre
London Fire BrigadeSupplier(s) You HR Consultancy LimitedGBP 81,300Awarded 4 October 2018Expiring 31 October 2019Human resources management consultancy services
Expired contract
WEBSITE DEVELOPMENT - AWARD
University of CumbriaSupplier(s) UniformAwarded 28 September 2018Expiring 30 November 2018Web page editing software development services
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Awarded contract
Discovery Stage to establish future delivery options for student finance in Wales
Welsh GovernmentSupplier(s) Nomensa LtdGBP 78,631.25Awarded 27 September 2018
Awarded contract
Developing our view of our citizens
London Borough of HackneySupplier(s) Unboxed Consulting LimitedGBP 56,850Awarded 17 September 2018
Awarded contract
Redesigning the Customer and Tenant Experience: Discovery, Alpha and Beta
Thirteen Housing Group LtdSupplier(s) Saadian Technologies UK LtdGBP 485,050Awarded 17 September 2018
Expired contract
Graphic design services
National Transport AuthoritySupplier(s) The Creative Brains Trust Limited T/A EyeCueEUR 110,250Awarded 13 September 2018Expiring 2 September 2020Graphic design services
Awarded contract
ICT Operating Model Design & Implementation Project Specialist
NHS NEL Commissioning Support UnitSupplier(s) KEYSTREAM GROUP LIMITEDGBP 120,000Awarded 13 September 2018
Expired contract
Internet development services
Thames Water Utilities LimitedSupplier(s) Hugo and CatAwarded 11 September 2018Expiring 16 August 2023Internet development services
Expired contract
Customer Experience Committee Recruitment Services
HM Revenue & Customs (HMRC)Supplier(s) Nurole LtdGBP 17,500Awarded 11 September 2018Expiring 31 March 2019Recruitment services
Awarded contract
Miscellaneous repair and maintenance services
Melton Borough CouncilSupplier(s) AXISGBP 9,500,000Awarded 7 September 2018Expiring 16 July 2028Miscellaneous repair and maintenance services
Awarded contract
T1-4032 Melton Borough Council Responsive Repairs & Voids Contract
Melton Borough CouncilSupplier(s) AXISGBP 9,500,000Awarded 7 September 2018Expiring 30 September 2028Miscellaneous repair and maintenance services
Expired contract
Membership of Customer Experience Programme
National Savings and InvestmentsSupplier(s) Henley Business School LtdGBP 10,500Awarded 6 September 2018Expiring 6 September 2019Financial and insurance services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
46
£22.2m
HM Revenue & Customs (HMRC)
45
£530.6m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
Thames Water Utilities Limited
11
£0.0
National Transport Authority
10
£11.3m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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