Digital Growth Hub - Finance Finder Portal

Tender description

In response to customer demand, The Growth Hub have identified that the provision of a solution that allows users to more easily access providers of business financing solutions would enhance their Digital Growth Hub offering. This tool would be integrated into the existing Digital Growth Hub experience as much as possible so as to provide a seamless customer journey through use of the features and maintain an auditable record of the clients' interactions with the Growth Hub and use of this tool. It is required that this new tool will be launched no later than 30 October 2018 and that the accompanying commercial arrangements ensure that there is adequate support and maintenance arrangements in place for the period to March 31st 2022. The Growth Hub, by providing ambitious Gloucestershire SMEs with fully funded independent and impartial business support, aim to empower these businesses to grow the Gloucestershire economy and to increase the number of jobs in the county. The Finance Finder Portal supplier will be called be providing a solution that meets the need of the most requested type of support, that of where to find financing solutions. Therefore the Finance Finder Portal will need to be able to capture details of a company's situation, what their needs are and present, where applicable, a range of providers that could be able to address the company's needs. The Finance Finder Portal tool will be accessed via the Growth Hub website (www.thegrowthhub.biz) and as such it should be possible to be integrated as seamlessly as possible with the existing customer experience of the Growth Hub website. The Finance Finder Portal will also be required to capture data - anonymised where necessary - which is accessible by GFirst LEP employees and selected users to understand the financing needs of Growth Hub clients.