Call centre

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1,182 Call centre notices found

Awarded contract
National Undertaking Service
Network RailSupplier(s) Dignity Funerals Limited T/A Stanway & Garnett Funeral ServiGBP 10,692,000Awarded 1 April 2026Expiring 20 April 2031Funeral services
Awarded contract
Travel Management Services
University of EdinburghSupplier(s) Key Travel LimitedGBP 98,765,430.58Awarded 23 February 2026Travel management services
Expired contract
YAS 142 2025_26 Chairs for PTS
Yorkshire Ambulance Service NHS TrustSupplier(s) Bates Office Services LTDGBP 99,246Awarded 30 January 2026Expiring 31 March 2026Office furniture
Open tenderPublished 18 February 2026
Telephony and Communication Services Dynamic Purchasing System
Scottish GovernmentGBP 48,000,000Closing 27 March 2028Voice-mail system
Expired contract
YAS 214 2025_25 Chairs for IUC
Yorkshire Ambulance Service NHS TrustSupplier(s) Bates Office Services LTDGBP 207,110Awarded 31 December 2025Expiring 31 March 2026Office furniture
Awarded contract
IP Telephony
Poplar Housing and Regeneration Community AssociationSupplier(s) Social Telecoms CICGBP 400,000Awarded 4 February 2026IP telephone services
Awarded contract
DDaT25419 - Contract Centre Solutions
UK Shared Business Services - UKSBSSupplier(s) BDR VOICE & DATA SOLUTIONS LTDGBP 123,960.61Awarded 2 February 2026Expiring 30 April 2029Software package and information systems
Closed tenderPublished 28 January 2026
Incident Room – Emergency Call Centre
Iarnród Eireann-Irish RailClosing 25 February 2026Call centre
Closed tenderPublished 23 January 2026
25/054- Framework for the Provision of Sales and Associated Services to Gas Networks Ireland
Gas Networks IrelandClosing 20 February 2026Customer-care services
Awarded contract
VEAT Notice Waste, Recycling, Street Cleansing and Parks and Open Spaces Services
Watford Borough CouncilSupplier(s) Veolia Environmental ServicesGBP 59,400,000Awarded 14 January 2026Expiring 30 June 2034Refuse and waste related services
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Awarded contract
C0136 - Unified Comms (Teams Voice)
The National Lottery Community FundSupplier(s) SCG CORPORATE LIMITEDGBP 187,560Awarded 1 March 2026Expiring 28 February 2029Networking, Internet and intranet software package
Closed tenderPublished 19 December 2025
ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
Road Safety Authority (RSA)EUR 940,000Closing 29 January 2026Communication software development services
Closed tenderPublished 19 December 2025
Telephony with integrated Contact Centre capabilities
Cunninghame Housing AssociationGBP 100,000Closing 20 January 2026Telecommunications services
Closed tenderPublished 18 December 2025
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Rochdale Boroughwide Housing LtdGBP 495,878.4Closing 16 January 2026Call centre
Closed tenderPublished 17 December 2025
QQ25/019 Provision of an Out of Hours Repairs Call Centre
Tamworth Borough CouncilGBP 30,000Closing 28 January 2026Postal and telecommunications services
Awarded contract
SECAmb - Recruitment Agency PSL - STAGE 2
South East Coast Ambulance Service NHS Foundation Trust
Supplier(s)
15 suppliers
360 Medicare Personnel Ltd
Arthur RAI Medical Services Ltd
Axis Recruitment Ltd
BDS (Northern) Ltd
Blue Arrow Ltd
Brook Street (UK) Ltd
Chinnyglo Ltd, t/a Chinnyglo Agency
Connaught Resourcing Limited
Day Webster Limited
HCRG Staffing Limited
NISI Enterprises Limited Trading As NISI Staffing
Recruitment Direct UK Ltd
Sellick Partnership
Total Assist Recruitment Ltd
Zentar UK
GBP 13,500,000Awarded 26 November 2025Expiring 31 March 2030Recruitment services
Awarded contract
Patient/Citizen Communication, Engagement & Hybrid Mail Solutions
NHS Shared Business Services
Supplier(s)
35 suppliers
Aire Logic Limited
ALLIED PUBLICITY SERVICES (MANCHESTER) LIMITED
Attend Anywhere PTY Ltd
CFH DOCMAIL LTD
Cinos Ltd
CIVICA UK LIMITED
Continuous Data Print (UK) Ltd T/A's CDP Print Management
EBO.AI (UK) LTD
Harlow Printing Limited T/A Harlow Solutions
ICNH Ltd
IMail Comms Limited
IMImobile Europe Ltd
IQVIA Ltd
IWGC LIMITED
MBA Group Ltd
MED AUTOMATION LTD
MICOM TECHNOLOGIES LTD
Netcall Technology Limited
Opus Trust Marketing Limited t/a Adare SEC
Opus Trust Marketing Ltd
Paragon Customer Communications (London) Ltd
PENPOLE CONSULTING LTD
Picker Institute Europe
PSL Print Management Ltd
ResQ Limited
RICOH UK LIMITED
RIVIAM DIGITAL CARE LIMITED
SERCO LIMITED
Service Level Management Ltd
SOCIALOPTIC LTD
Synertec Ltd
Trinsic Ltd
Webpost Ltd
X-ON HEALTH LIMITED
Zesty Ltd
GBP 1,750,000,000Awarded 11 November 2025Expiring 3 February 2030Postal and telecommunications services
Stale Pre-tenderPublished 5 December 2025
Taxi Booking Management Service (Taxi Aggregator)
Transport for WalesGBP 17,400,000Closing 25 February 2026Special-purpose road passenger-transport services
Awarded contract
AI Services Framework
Yorkshire Water Services Ltd
Supplier(s)
6 suppliers
ANSWER DIGITAL LIMITED
Artesia Consulting Ltd
Doza Consulting Ltd
Faculty Science Limited
Jacobs U.K. Limited
SAND TECH AI (UK) LTD
GBP 32,000,000Awarded 2 February 2025Expiring 31 December 2030Data services
Stale Pre-tenderPublished 8 November 2025
Income Management System
Cornwall CouncilGBP 400,000Closing 8 December 2025IT services: consulting, software development, Internet and support

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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