ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
Details
- Value
- EUR 940,000
- Topic
- Industry specific software package
- Published
- 19 December 2025
- Submission
- 29 January 2026
- Source
- ie:e_tenders
Tender description
The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in the RFT documents attached to this notice. **The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 14 January 2026 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information. Tenderers are strongly encouraged to attend the Tenderers Briefing**
Timeline
- Completed: Tender published19 December 2025Current notice
- Completed: Submission date29 January 2026
About the buyer
Road Safety Authority (RSA) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48100000 · Industry specific software package
- 48219700 · Communications server software package
- 48500000 · Communication and multimedia software package
- 48511000 · Desktop communications software package
- 48600000 · Database and operating software package
- 48800000 · Information systems and servers
- 50334400 · Communications system maintenance services
- 64200000 · Telecommunications services
- 72212510 · Communication software development services
- 72300000 · Data services
- 72400000 · Internet services
- 72500000 · Computer-related services
- 72700000 · Computer network services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@road-safety-authority-rsa.gov |
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