Closed tender

Incident Room – Emergency Call Centre

Details

Topic
Call centre
Published
28 January 2026
Submission
25 February 2026

Tender description

In the event of a major incident this centre will be activated at the request of the Emergency Director via Iarnród Éireann’s Commercial Director. Due to the time lapse from the last major incident the call volume is unknown at this time but Iarnród Éireann will require the successful provider to be able to sufficiently staff the emergency centre with fully trained and experienced personnel for the duration of the emergency who will be responsible for but not limited to the following

Timeline

  1. Completed: Tender published28 January 2026
    Current notice
  2. Completed: Submission date25 February 2026

About the buyer

Iarnród Eireann-Irish Rail is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79512000 · Call centre

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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