Information Windows

Tender description

1.1. Bus Infrastructure Development is seeking to appoint a Principal Building Contractor and a Designer / Manufacturer to work in partnership to carry out the full design, manufacture and installation of new accessible information windows and counters within existing bus stations in London. Bus stations with Information windows that have been identified as problematic to customers will be upgraded with new ones which are fully accessible. The aim is to complete three installations this financial year, with the possibility of further locations being tendered in future years. 1.2. A key benefit that this project will deliver is design consistency of a high quality at the principal point of face to face contact with our customers. The windows are a major contributor to the improvement of the overall customer experience and the business will benefit if they are brought up to a quality that follows the same performance principles and design standards. It is not only the physical dimensions that determine good accessibility levels but also the visibility, legibility, audibility and detailed tactile qualities. Security aspects must also be taken into account. 1.3. The preferred procurement route is to appoint a principal contractor who will subcontract a window / counter manufacturer and work in partnership to cover all aspects of the project from site surveys, design, manufacture, building control applications, site set up, pre-start demolition & strip-out, preparing openings, window installation, electrics, decoration, finishing, commissioning and handover. The window and counter is a specialist component that needs to be manufactured off-site in a factory, transported to site and coordinated with the installation works by the main contractor to programme and work seamlessly with the associated building works.