Voice Tenders
See open voice tenders and awarded contracts for the UK public sector.
Voice here means the technology layer: VoIP and IP telephony, interactive voice response (IVR), voice gateways, and PSTN-to-digital-voice migration off ageing ISDN lines. It sits next to the wider call centre category, which covers contact centre staffing and operations, not the voice technology underneath.
There are 708 matching notices on record, 333 already awarded and 58 at pre-tender stage. Councils, NHS trusts and police forces run most of it, replacing legacy phone systems with cloud voice platforms.
687 results
- Awarded contract
Managed Services - Y20023
- Expired contract
Teams 2.0 and VOIP Enablement SIP Trunking
- Awarded contract
Telecoms and connectivity supply and service
- Expired contract
Provision of Avaya Support and Maintenance
- Closed tenderPublished 1 December 2021
Telephony/Unified Communications Solution
- Closed tenderPublished 24 November 2021
Request for Quote - Managed IT Services
- Closed tenderPublished 24 November 2021
Request for Quote - Managed IT Services
- Awarded contract
01952A Provision of VoIP Handsets
- Closed tenderPublished 23 November 2021
Telephony Services
- Closed tenderPublished 12 November 2021
The Supply and Maintenance of a Communications Infrastructure to include provision of Fixed Voice, SIP, VOIP and Hosted Service for Head Office, Administrative Offices & Waterford Training Centre
- Expired contract
Provide a managed VoIP Telephony Solution
- Closed tenderPublished 11 November 2021
Tender for the provision of Fixed Voice and VoIP Services
- Expired contract
Provision of SIPs and in-life transition to MS Teams Direct Routing
- Expired contract
VARIATION - Provide a managed VoIP Telephony Solution
- Closed tenderPublished 11 November 2021
Tender for the provision of Fixed Voice and VoIP Services
- Stale Pre-tenderPublished 10 October 2021
VoIP Solution - Request for Information
- Closed tenderPublished 6 October 2021
VoIP Solution - Request for Information
- Stale Pre-tenderPublished 5 October 2021
Framework Agreement for Telephony Services for Schools
- Closed tenderPublished 20 September 2021
NHCFT 485 - Procurement of Telephony System
- Expired contract
Telephony/Unified Communications Solution
Frequently asked questions
Frequently asked questions about interactive voice response, voice over ip, voice over internet protocol, voip, voice gateway, digital voice in the UK public sector.
How do I get voice technology contracts in the UK public sector?
Search live VoIP, IVR and telephony tenders on public and private portals, or move earlier. On Stotles, you can read a buyer's IT or digital strategy for signs of a phone-system or contact-centre technology refresh before the tender opens, see what is open now, and build your bid from there. For more, explore the platform.
How is this different from call centre tenders?
This page covers the voice technology itself: VoIP and IP telephony, IVR platforms, voice gateways and PSTN-to-digital migration. Call centre tenders cover the wider contact centre category, including staffing, outsourced call handling and customer service operations that may run on top of this technology.
What CPV codes cover voice and VoIP tenders?
The corpus most often carries 64215000 (IP telephone services) and 64227000 (Integrated telecommunications services), with 72212512 (Interactive voice response software development services) appearing on IVR-specific builds.
Why do ISDN and PSTN replacement projects show up here?
UK telecoms providers are switching off the old PSTN and ISDN networks, so buyers are re-tendering their phone systems for VoIP and other digital voice technology as part of the switchover. Those migration contracts are voice technology procurement even where the notice does not use the word "voice".
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