Virtual Agent Tenders

Two ways in. Search public and private portals for live chatbot and conversational AI tenders, or move earlier: read the buyer's own digital strategy and board papers, spot the intent before a notice appears, and get in front of the specification. Platform-wide, Stotles lists 2,163 open notices drawn from 100+ portals, and 2 notices were added in the last seven days.

374 notices match this topic across every stage. Of those, 147 are awarded contracts and 56 sit at pre-tender, which is where this category actually lives: buyers tend to run market engagement and prior information notices before a chatbot procurement, so the signal arrives well ahead of the tender. Open tenders are rare at any given moment.

Two dominate. 72000000 (IT services: consulting, software development, Internet and support) sits on 84 of the matching notices, and 48000000 (Software package and information systems) on 78. Contact centre work also carries 79512000 (Call centre), on 14. Coding here is loose, so a keyword search finds more than a code filter does.

Councils are the most visible buyers across the 50 most recent matching notices. They buy small and specific, one service at a time. Police forces, housing providers and universities show up too, usually inside a larger digital contact or customer service programme rather than as a standalone bot purchase.

Rarely a bot on its own. The notices here bundle it with something bigger: a contact centre and telephony replacement, an omnichannel customer contact platform, a website or digital front door rebuild, an IT service management toolset. That matters for searching, because the word chatbot often sits in the description of a contract titled something else entirely.