Unified Communication Tenders
See open unified communication tenders and awarded contracts for the UK public sector.
Unified communications procurement covers UCaaS licences, cloud voice platforms, session border controller hardware, migrations off an on-premise exchange, and the contact centre work that rides alongside. Buyers rarely give it a notice of its own: it surfaces as one lot inside a wider telecoms framework.
Stotles tracks 743 notices matching this page, 390 of them awarded and 54 still at pre-tender. Six are open. So the signal worth watching is when the awarded contracts expire, not the live board.
733 results
- Awarded contract
Unified Communication Systems
- Awarded contract
CONTRACT FOR THE PROVISION AND MANAGEMENT OF A BUSINESS CENTRES UNIFIED COMMUNICATIONS SOLUTION
- Awarded contract
Corporate Telephony & Contact Centre Solution
- Expired contract
Unified Comms Consultancy
- Expired contract
Cisco Webex /Flex Unified Communications Manager (CUCM) and Contact Center Express (UCCX)
- Closed tenderPublished 26 May 2023
Provision of Campus and Hybrid Working Technology Managed Service for the Central Bank of Ireland
- Awarded contract
Provision of Campus and Hybrid Working Technology Managed Service for the Central Bank of Ireland
- Expired contract
Contract for the provision of Short Messaging Services on behalf of multiple Integrated Care Boards (ICBs)
- Awarded contract
Unified Communications and Contact Centre Communications Service
- Expired contract
CA10964 - City of Wolverhampton College Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS)
- Awarded contract
Hybrid Telephony
- Awarded contract
Hybrid Telephony
- Expired contract
UCaaS Contact Centre
- Expired contract
Short Messaging Services to NHS South Central and West
- Closed tenderPublished 27 April 2023
Unified Communications Integration
- Closed tenderPublished 3 April 2023
Provision of Telecommunications Management and Related Services to Coillte CGA
- Expired contract
Telephony Support Services
- Awarded contract
Corporate and Contact Centre Telephony Services Tender
- Awarded contract
Unified Communications
- Awarded contract
Telephony Products and Associated Services
Frequently asked questions
Frequently asked questions about unified communications, unified comms, UCaaS in the UK public sector.
How do I find unified communications tenders in the UK?
Two routes. Watch the portals for notices titled unified communications, unified comms or UCaaS, or move earlier and read the IT strategies and committee papers that decide a phone system is due for replacement. Stotles pulls both together from 100+ portals, and platform-wide there are 2,140 notices open right now. Set the filter once and new matches arrive as they publish.
How many unified communications contracts are on record?
743 notices match this page across every stage. 390 are awarded contracts, 54 sit at pre-tender, and only six are open. That split is normal for this category rather than a sign of a quiet market: replacements are infrequent and long-lived, so most of the value is locked into contracts that have already been awarded. Expiry dates are the way in.
What CPV codes are used for unified communications?
Most of this cluster sits under 64200000 (Telecommunications services) and 32500000 (Telecommunications equipment and supplies), with software-led buys filed under 48510000 (Communication software package). Coding is inconsistent, because the same UCaaS licence can be classed as a telecoms service, telecoms equipment or a software package. That is why this page filters on keywords instead of codes: applying the observed codes would leave 403 notices instead of 743.
Who buys unified communications in the public sector?
Councils, NHS trusts, universities and colleges, police and fire and rescue authorities, housing associations and central government bodies all appear in this cluster, along with Irish county councils. The buying is usually bundled: unified communications turns up as a lot inside a telecoms, network or connectivity framework, which is why a keyword filter catches notices a CPV filter misses. The Top buyers block on this page shows who is active now.
What does a unified communications tender usually cover?
More variety than the label suggests. In this corpus the scope runs from licence renewals and session border controller refreshes to full migrations from an on-premise exchange to a cloud platform, contact centre bundled with the voice estate, and consultancy to write the requirement before anything is bought. Read the lot structure before deciding it is a fit. A telecoms framework with a single voice lot is a different bid from a standalone UCaaS replacement.
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