User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Awarded contractPublished 21 December 2020
DDaT20305 - BEIS - Digital Regulation Navigator Project Alpha Phase
£348,420
- Awarded contractPublished 21 December 2020
Digital transformation of Children and Young People’s Mental Health services
£800,000
- Stale Pre-tenderPublished 19 December 2020
Provision of a Digital Service for Electronic Vehicle Homecharge Scheme
£470,000
- Closed tenderPublished 18 December 2020
User Research Capability
£370,000
- Closed tenderPublished 18 December 2020
Service Delivery Capability
£1,500,000
- Closed tenderPublished 18 December 2020
Service Delivery Capability
£1,500,000
- Closed tenderPublished 18 December 2020
User Experience and Design Capability
£1,100,000
- Closed tenderPublished 18 December 2020
Service Delivery Capability
Value not stated
- Awarded contractPublished 18 December 2020
Digital & Innovation Products & Services
£4,000,000
- Expired contractPublished 16 December 2020
App v2 Development and Operations
£9,000,000
- Expired contractPublished 15 December 2020
Homes England - Senior User Research
£35,910
- Closed tenderPublished 15 December 2020
Exploring the needs for digital skills, knowledge and equipment to address digital exclusion
GBP/DAY 625
- Awarded contractPublished 14 December 2020
Transformation of the Oscar Kilo website for the National Police Wellbeing Service (NPWS)
£300,000
- Awarded contractPublished 14 December 2020
Help us manage tenants and leaseholders in the cloud
£1,500,000
- Awarded contractPublished 14 December 2020
Help us manage housing finance in the cloud
£1,500,000
- Expired contractPublished 14 December 2020
Award of 1 Senior User Researcher (DDaT -B3)
£70,000
- Closed tenderPublished 10 December 2020
Implantable Medical Devices (IMD) Beta
£455,000
- Closed tenderPublished 10 December 2020
Delivery Partner for One IPO - Manage IP Discovery
Value not stated
- Awarded contractPublished 10 December 2020
Technical Architect Capability - South England
£1,500,000
- Closed tenderPublished 9 December 2020
Prj_4744 - Product Development and Data Services Directorates Service Design
Value not stated
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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