User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Closed tenderPublished 5 January 2021
User centred design and digital transformation partner
£1,000,000
- Closed tenderPublished 5 January 2021
2 Cyber Security Specialists for DfT Security Improvement Project
GBP/DAY 850
- Awarded contractPublished 5 January 2021
Alpha and Beta Cyber Health Framework for Local Government in England
£926,706
- Closed tenderPublished 5 January 2021
Refresh of information and cyber security policies for DfT Security Improvement Project
£125,000
- Closed tenderPublished 5 January 2021
CPD4121133 - Securing insights into leasehold/ownership of park homes
£70,000
- Closed tenderPublished 5 January 2021
GB-London: Understanding user experience in digital identity use cases
£75,000
- Awarded contractPublished 4 January 2021
MHCLG Promotion and Application of Funding - Alpha + optional Beta Phases CPD4121144
£302,400
- Awarded contractPublished 4 January 2021
Building digital service design capability
£3,000,000
- Closed tenderPublished 4 January 2021
C18480 Digital Data and Technology (DDaT) Central Product Partner Service
£1,500,000
- Awarded contractPublished 4 January 2021
IT Professional Services – Insight Programme
£2,000,000
- Awarded contractPublished 1 January 2021
Architecture Services Requirement
£1,000,000
- Awarded contractPublished 1 January 2021
HMCTS User Experience/Research Services
£2,362,500
- Closed tenderPublished 28 December 2020
User Research Capability
£370,000
- Closed tenderPublished 28 December 2020
User Experience and Design Capability
£1,100,000
- Closed tenderPublished 28 December 2020
Service Delivery Capability
£1,500,000
- Closed tenderPublished 28 December 2020
User Research Capability
£370,000
- Closed tenderPublished 28 December 2020
User Experience and Design Capability
£1,100,000
- Awarded contractPublished 23 December 2020
OpenCommunity Beta
£350,000
- Awarded contractPublished 23 December 2020
WP1813 - Digital Capability for Urgent DDaT Requirements
£1,000,000
- Awarded contractPublished 22 December 2020
Digital Platform Team & Digital Services
£2,000,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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