User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Awarded contractPublished 8 December 2020
Defra - User Centred Design (UCD) Capability Partner
£700,000
- Closed tenderPublished 7 December 2020
UK SBS DDaT20361 UKRI Funding Service Beta/Live UX, User Research and Service Design Team
£630,000
- Awarded contractPublished 7 December 2020
Help us manage housing repairs data in the cloud
£1,500,000
- Awarded contractPublished 5 December 2020
User Requirements and the Core Capabilities of a Digital Social Care Record
£40,000
- Awarded contractPublished 5 December 2020
MHCLG Energy Performance of Buildings Register (EPBR) Continuous Improvement
£120,980
- Awarded contractPublished 5 December 2020
NHS Artificial Intelligence Lab - AI Imaging Discovery Exercise
£413,170
- Awarded contractPublished 3 December 2020
FCDO Consular Digital Services Partner
£4,500,000
- Closed tenderPublished 2 December 2020
Strategic recommendation for setting up an Enterprise Mobile apps Centre of Excellence for the DWP
Value not stated
- Awarded contractPublished 2 December 2020
prj_3372 - NHS App Live Development and DevOps Delivery
£13,000,000
- Awarded contractPublished 2 December 2020
Teach in Further Education (FE) - Online Service Alpha and Beta
£2,100,000
- Closed tenderPublished 1 December 2020
Mobile Applications Development
Value not stated
- Awarded contractPublished 30 November 2020
OMS Sharepoint Migration Beta
£85,000
- Closed tenderPublished 30 November 2020
UK SBS DDaT20358 UKRI Website Content Transition
Value not stated
- Closed tenderPublished 27 November 2020
Social Work England digital services development
£2,700,000
- Closed tenderPublished 26 November 2020
Support for Maritime Training (SMarT) Scheme Alpha and Beta
Value not stated
- Closed tenderPublished 26 November 2020
Online Examination/ Assessment System
Value not stated
- Expired contractPublished 26 November 2020
Recruitment agency for App User Testing
£15,990
- Closed tenderPublished 26 November 2020
Apprenticeships Digital Development, principal analysis across digital service build
£1,200,000
- Closed tenderPublished 25 November 2020
Software Development Capability (North)
£2,500,000
- Awarded contractPublished 25 November 2020
Local Digital Collaboration Unit, Community Engagement Playbook
£69,795
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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