User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Closed tenderPublished 5 February 2021
Investment Security Unit - Discovery and Alpha
£500,000
- Awarded contractPublished 5 February 2021
IT services: consulting, software development, Internet and support
£2,000,000,000
- Awarded contractPublished 5 February 2021
UK SBS DDaT20340 BEIS Online Policy Development Project
£73,500
- Closed tenderPublished 5 February 2021
Property Asset Management and Repairs Management
Value not stated
- Awarded contractPublished 4 February 2021
Provision of User Research Recruitment Partner
£115,000
- Awarded contractPublished 4 February 2021
User Researcher Recruitment Partner
£119,000
- Closed tenderPublished 3 February 2021
Safety Tech Sector - Skills and Capability, User Research
£31,000
- Closed tenderPublished 3 February 2021
CCIS21A06 - Content Management System Discovery – CCS Accessibility Remediation
Value not stated
- Closed tenderPublished 2 February 2021
Heat Health and Cold Weather Alerting systems
£20,000
- Awarded contractPublished 1 February 2021
Redevelopment (Alpha phase) of the Renewable Transport Fuels Obligation Operating System (ROS)
£2,000,000
- Awarded contractPublished 1 February 2021
Service Delivery Capability
£1,500,000
- Awarded contractPublished 1 February 2021
Support for Maritime Training (SMarT) Scheme Alpha and Beta
£395,000
- Awarded contractPublished 1 February 2021
Phase 2 development of the online electronic Research Application Portal (eRAP)
£100,000
- Expired contractPublished 1 February 2021
Redevelopment of Manchester Central website
£70,250
- Awarded contractPublished 1 February 2021
User Experience and Design Capability
£1,100,000
- Awarded contractPublished 1 February 2021
Physical health checks for people with serious mental illness - Discovery
£1,000,000
- Awarded contractPublished 1 February 2021
Crime Programme Head of Development
£422,500
- Awarded contractPublished 1 February 2021
Better Buckinghamshire Digital Support
£910,000
- Awarded contractPublished 1 February 2021
DWP Digital Services: Product Design (Retirement, Bereavement and Care)
£9,600,000
- Awarded contractPublished 1 February 2021
HRA Research Systems Programme: Transitioning fully to the Pega Platform
£853,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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