User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Awarded contractPublished 1 February 2021
User Research Capability
£370,000
- Closed tenderPublished 29 January 2021
Intelligence Requirements Management (IRM) and Collection Management (CM) Software Development
£2,750,000
- Closed tenderPublished 27 January 2021
Testing and Development
£1,500,000
- Closed tenderPublished 27 January 2021
Planning Reform System Mapping Discovery - CPD4121195
Value not stated
- Awarded contractPublished 27 January 2021
Exploring the needs for digital skills, knowledge and equipment to address digital exclusion
£50,000
- Closed tenderPublished 27 January 2021
Customer Experience Intelligence Partner 2
£520,000
- Awarded contractPublished 25 January 2021
Government Property Profession Community & Skills Portal
£248,300
- Closed tenderPublished 22 January 2021
Discovery to beta phases related to the recall of people subject to probation orders
Value not stated
- Closed tenderPublished 22 January 2021
Base 029-Future Secure Discovery Phase
£400,000
- Closed tenderPublished 21 January 2021
Website Support and Development including provision of SEO and content administration services.
£5,000,000
- Closed tenderPublished 21 January 2021
RFQ FY-21-14 User Experience Research Lab. capability
£50,000
- Closed tenderPublished 21 January 2021
National and local standards for digital and technology services in health: strategic partner
£275,000
- Awarded contractPublished 20 January 2021
IT services: consulting, software development, Internet and support
Value not stated
- Closed tenderPublished 20 January 2021
2814/MH - Secure Data Hub - User Journey Mapping
£50,000
- Expired contractPublished 20 January 2021
Intranet Hosting and Support
£40,000
- Closed tenderPublished 19 January 2021
Learner CRM / booking system
£125,000
- Closed tenderPublished 19 January 2021
DHSC Occupational Health (OH) Data Collation Service - Discovery Phase
£100,000
- Closed tenderPublished 19 January 2021
Hackney Council is building new security assurance capabilities, following a Cyber attack in 2020.
£225,000
- Closed tenderPublished 19 January 2021
Main Delivery Partner - VOA BST Programme
£8,000,000
- Closed tenderPublished 19 January 2021
Managing temporary accommodation end-to-end
£250,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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