User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Awarded contractPublished 3 March 2021
MHCLG Case Level Data Submission Alpha (and optional Beta) CPD4121146
£240,500
- Expired contractPublished 2 March 2021
DfE Estates User Research
£124,750
- Closed tenderPublished 2 March 2021
Financial Systems Digital Delivery Team
£117,650,000
- Awarded contractPublished 1 March 2021
Prj_4744 - Product Development and Data Services Directorates Service Design
£2,000,000
- Awarded contractPublished 1 March 2021
Base 029-Future Secure Discovery Phase
£284,167
- Closed tenderPublished 23 February 2021
CRS EXTRANET REPLACEMENT BETA PHASE
£150,000
- Expired contractPublished 23 February 2021
Research for insight into improving digital content and communications
£25,488.6
- Awarded contractPublished 22 February 2021
Provision of The National Parking Platform Discovery/Alpha - T/IT 0233
£500,000
- Closed tenderPublished 22 February 2021
User Research to Support Social Care Platforms Programme – CO0062
£70,000
- Closed tenderPublished 18 February 2021
Online Research Platform
£116,666
- Closed tenderPublished 18 February 2021
Explore Education Statistics public beta
£1,100,000
- Expired contractPublished 18 February 2021
Heat Health and Cold Weather Alerting systems
£17,990
- Closed tenderPublished 17 February 2021
NLEDP 158 - Interactive Designer
GBP/DAY 625
- Closed tenderPublished 16 February 2021
eProcurement Landscape Wales - Discovery
£80,000
- Closed tenderPublished 16 February 2021
LocalGov Drupal - Beta
£190,000
- Closed tenderPublished 15 February 2021
C18481 Digital Data and Technology (DDaT) User Centred Design Partner Service
Value not stated
- Awarded contractPublished 15 February 2021
Ofgem 2020-152 Rewrite of Existing Non-Domestic Register and CRM
£1,180,260
- Awarded contractPublished 15 February 2021
UK SBS DDaT20329 UKRI - The Funding Service Beta/Live phase – technical team
£4,800,000
- Closed tenderPublished 9 February 2021
Development, hosting and CMS for a New Council Website
£125,000
- Awarded contractPublished 8 February 2021
NHS England and Improvement: Product development, digital and analytical support services
£4,800,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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