User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Closed tenderPublished 17 March 2021
701329375 - Provision of DLMC Design Partner
Value not stated
- Closed tenderPublished 17 March 2021
Content Designer
Value not stated
- Closed tenderPublished 17 March 2021
Train Drivers Licencing Solution
£27,000
- Closed tenderPublished 15 March 2021
NHS Jobs Digital Capability
£3,000,000
- Awarded contractPublished 15 March 2021
Enabling Platforms and Infrastructure - Discovery Phase
£87,850
- Awarded contractPublished 15 March 2021
UK SBS DDaT20358 UKRI Website Content Transition
£783,300
- Awarded contractPublished 15 March 2021
UK SBS DDaT20361 UKRI Funding Service Beta/Live UX, User Research and Service Design Team
£900,000
- Awarded contractPublished 15 March 2021
GLA Digital Estate Rebuild (Drupal 7 to Drupal 8/9)
£991,500
- Expired contractPublished 12 March 2021
Award of Interim IT Staff Services Framework - 3 x Senior User Researcher
£71,424
- Closed tenderPublished 11 March 2021
The Pensions Regulator's Content Framework: developing a workshop
Value not stated
- Awarded contractPublished 10 March 2021
Hackney Council is building new security assurance capabilities, following a Cyber attack in 2020.
£230,000
- Awarded contractPublished 9 March 2021
User Research - COVID Research Environment
£123,316
- Awarded contractPublished 8 March 2021
2814/MH - Secure Data Hub - User Journey Mapping
£48,300
- Awarded contractPublished 8 March 2021
Software Development Capability Package 4 - Trainee Teacher Recruitment, Technical Architect&DevOps
£2,300,000
- Closed tenderPublished 8 March 2021
Discovery phase: Mitigating air pollution health impacts on vulnerable groups in Southwark: airTEXT
£86,000
- Closed tenderPublished 7 March 2021
Discovery phase: Mitigating air pollution health impacts on vulnerable groups in Southwark: airTEXT
Value not stated
- Expired contractPublished 4 March 2021
Award of Audit Product Lead
£42,421
- Awarded contractPublished 3 March 2021
Digital Resource Pool Framework
£30,000,000
- Awarded contractPublished 3 March 2021
IT services: consulting, software development, Internet and support
£30,000,000
- Closed tenderPublished 3 March 2021
Technical, data and digital capability to develop services for DfE Capital and construction projects
£2,000,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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