Chat Tenders

A chat tender covers chatbot design and build, conversational AI assistants, and AI-chatbot pilots, rather than a live chat feature bundled inside a larger contact centre or CRM contract. Stotles' filter is built on that distinction: chatbot, chat bot, AI chatbot, and conversational AI are the phrases buyers actually use when the chat tool itself is what they are procuring.

There is 1 chat notice currently open, out of 311 on record across every stage. Open counts for chat move quickly and are often thin at any one time, so an awarded-contract history is usually a better guide to which buyers are active in this space than the open count alone.

Local councils, NHS trusts, and central government bodies all appear in the chatbot notice history, buying tools for services like parking appeals, benefits guidance, and clinical advice. Stotles renders the current top buyers and top suppliers for this topic live, further down this page, so the ranking always reflects the latest data rather than a snapshot.

Live chat and webchat show up constantly in this corpus, but almost always as one channel inside a much larger contact centre, CRM, or customer service contract, not as something a buyer procures on its own. This page is filtered to exclude that noise and focus on notices where the chat or chatbot capability is the actual subject of the tender.

Platform-wide, 2 notices were added to Stotles in the last week, and a chat-specific alert catches a new one the moment it is tagged, rather than waiting for a periodic search.