Ivr

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135 Ivr awards found

Awarded contract
20/105 - Merchant Services Card Payment Services and Acquiring Bank Services
Irish WaterSupplier(s) Elavon Financial Services ltd t/a Elavon Merchant ServicesAwarded 21 March 2022Financial transaction processing and clearing-house services
Awarded contract
20/105 - Merchant Services Card Payment Services and Acquiring Bank Services
Irish WaterSupplier(s) Elavon Financial Services ltd t/a Elavon Merchant ServicesAwarded 17 March 2022Financial transaction processing and clearing-house services
Expired contract
SolutionCare renewal award
Leicestershire PoliceSupplier(s) Netcall Technology LimitedGBP 31,036Awarded 19 January 2022Expiring 12 March 2023Software package and information systems
Expired contract
HMCTS Reform Interactive Voice Response Recordings Contract
Ministry of JusticeSupplier(s) Temple Interactive Media LimitedGBP 100,000Awarded 4 January 2022Expiring 3 January 2024Sound recordings
Expired contract
Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles
Cornwall CouncilSupplier(s) Tonkin Recovery LimitedGBP 1,350,000Awarded 1 January 2022Expiring 31 December 2025Breakdown and recovery services for motorcycles
Awarded contract
Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles
Cornwall CouncilSupplier(s) Tonkin Recovery LimitedGBP 900,000Awarded 21 December 2021Breakdown and recovery services for cars
Expired contract
Voice Activated Directory
Suffolk ConstabularySupplier(s) Netcall Technology LimitedGBP 50,696Awarded 28 September 2021Expiring 28 September 2022Telecommunications system
Expired contract
Interactive Voice Recognition - Tuning & Optimisation
Student Loans CompanySupplier(s) SABIO LtdGBP 43,400Awarded 21 July 2021Expiring 31 October 2021Telecommunications services
Expired contract
GB-London: CON-21-033 Recorded Voice
Financial Conduct AuthoritySupplier(s) Premier Business Audio Limited (Trading as Premier CX)GBP 41,040Awarded 15 June 2021Expiring 30 September 2024Sound recordings
Expired contract
Contract Variation of Provision of AMEX Services
Driver and Vehicle Licensing AgencySupplier(s) AMERICAN EXPRESS SERVICES EUROPE LIMITEDGBP 3,400,000Awarded 9 June 2021Expiring 8 June 2026Banking and investment services
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Expired contract
Cloud Based Telephony & IVR Service
SECURITY INDUSTRY AUTHORITYSupplier(s) Datrix LimitedGBP 150,000Awarded 1 May 2021Expiring 30 April 2023Telephone network maintenance services
Expired contract
BCMS Cattle Movements
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) Maintel Europe LtdGBP 89,149.44Awarded 30 March 2021Expiring 29 March 2022Interactive voice response software package
Awarded contract
Contact management software package
South Gloucestershire CouncilSupplier(s) Modality Systems LtdAwarded 12 March 2021Voice recognition software package
Expired contract
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire CouncilSupplier(s) Modality Systems LtdGBP 500,000Awarded 12 March 2021Expiring 11 March 2026Voice recognition software package
Expired contract
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire CouncilSupplier(s) Modality Systems LtdGBP 483,143Awarded 12 March 2021Expiring 11 March 2026Interactive voice response software package
Awarded contract
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire CouncilSupplier(s) Modality Systems LtdGBP 1,320,395Awarded 12 March 2021Contact management software package
Expired contract
Provision of Strategic Telephony Services
Driver and Vehicle Licensing AgencySupplier(s) Wavenet LtdGBP 17,919,398.46Awarded 24 November 2020Expiring 23 November 2025Telecommunications equipment and supplies
Expired contract
IVR Survey Software
Norfolk Constabulary, Suffolk ConstabularySupplier(s) Square Systems LimitedGBP 2,400Awarded 11 November 2020Expiring 10 November 2021
Expired contract
IVR Self Service Payments
Department For Work and Pensions (DWP)Supplier(s) PCI-PAL PLCGBP 69,150Awarded 16 October 2020Expiring 15 October 2024Information technology services
Awarded contract
Financial and insurance services
The Technology Procurement Association Ltd (TPA)
Supplier(s)
9 suppliers
Adyen UK Ltd
AIB Merchant Services
Allpay Limited
Bud
Equifax Ltd
GCI Network Solutions Ltd
Invictus Ventures Ltd
Lloyds Banking Group
New Social Economy Ltd
GBP 100,000,000Awarded 13 October 2020Financial consultancy, financial transaction processing and clearing-house services

Top buyers

Buyers ranked by total contract award volume for ivr.

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BuyersCountValue

Department for Education
7
£3.2m
The British Broadcasting Corporation (BBC)
7
£42.0m
Driver and Vehicle Licensing Agency
5
£21.8m
Department For Work and Pensions (DWP)
4
£491.7m
Cornwall Council
4
£2.8m
South Gloucestershire Council
4
£2.3m
Leicestershire Police
4
£101.5k
Student Loans Company
4
£269.2k
Devon County Council
3
£2.3m
Hyde Housing Group
3
£20.0m

Trend over time

Notice volume for ivr published over time.

Top suppliers

Suppliers ranked by total contract award volume for ivr.

View all suppliers

SuppliersCountValue

Netcall Technology Limited
16
£53.1m
Temple Interactive Media Limited
5
£100.0k
Modality Systems Ltd
4
£2.3m
Spoke (interactive) Limited
4
£1.0
SRCL Ltd (t/a ERS Connect)
4
£2.6m
Gamma Telecom LTD
4
£196.2k
Allpay Limited
4
£95.0m
PageOne Communications Limited
4
£2.6m
Watermelon Research Ltd
3
£5.3m
Healthcare Communications UK Limited
3
£2.6m

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