Customer Service Training
Details
- Supplier(s)
- Capita Business Services Ltd
- Value
- £75,000
- Duration
- 11 months
- Topic
- Customer services
- Published
- 5 November 2026
- Source
- uk:find_a_tender
Tender description
Customer Service Training across a 3 month period for NHSBT ## Contract award
Timeline
- Completed: Award published5 November 2026Current notice
- Completed: Award date5 November 2026
- Next: Contract expiry date11 October 2027in 11 months
About the buyer
NHS Blood and Transplant runs the UK's blood and organ donation services, and buys as a national healthcare organisation with its own procurement team. Much of its buying flows through framework agreements with the Crown Commercial Service, NHS Supply Chain and NHS Shared Business Services. Four internal teams commission separately, covering Operations, Information Technology, Strategic Goods and Estates and Services.
Over the past 5 years, most of NHS Blood and Transplant's contract awards have been in medical equipment and pharmaceuticals, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-blood-and-transplant.gov |
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