Customer services

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1,790 Customer services awards found

Awarded contract
ACE 1050 DAC - SIP Telephony Contract
Arts Council EnglandSupplier(s) VOYAGER NETWORKS LIMITEDAwarded 5 November 2025Expiring 28 September 2026Telephone connections
Expired contract
Delivery of end point assessment
Greater Manchester Combined AuthoritySupplier(s) HIGHFIELD AWARDING BODY FOR COMPLIANCE LIMITEDGBP 12,000Awarded 4 November 2025Expiring 31 March 2026Education and training services
Expired contract
PR2284 - Recruitment Services for Temporary D365 Customer Service Consultant
Parliamentary and Health Service OmbudsmanSupplier(s) InterQuest Group (UK) LtdGBP 75,953.75Awarded 3 November 2025Expiring 1 May 2026Business services: law, marketing, consulting, recruitment, printing and security
Awarded contract
Advertising services for public notices
Derbyshire Dales District CouncilSupplier(s) PEOPLESCOUT LIMITEDGBP 70,000Awarded 3 November 2025Expiring 2 November 2027
Awarded contract
Microsoft Dynamics 365 Contact Centre - Implementation and Support
CAREER CHOICES DEWIS GYRFA LTD.Supplier(s) TTEC (UK) Solutions LimitedAwarded 3 November 2025
Awarded contract
Temporary Recruitment Services
Orbit Group Ltd
Supplier(s)
18 suppliers
ADECCO
Axis Recruitment Ltd
Barker Ross Recruitment Ltd
COMMUNITY RESOURCING LIMITED
DEEKAY TECHNICAL RECRUITMENT LIMITED
HAYS SPECIALIST RECRUITMENT LTD
Henderson Scott
Kate+Co Ltd
LA FOSSE ASSOCIATES LIMITED
Morgan Hunt
Niyaa People
REED SPECIALIST RECRUITMENT LIMITED
SEARCH CONSULTANCY LIMITED
Sellick Partnership Limited
SF Recruitment Ltd
SUMMIT COMPUTER RECRUITMENT LIMITED t/a itecopeople
Talent International UK (Limited)
Venn Group
GBP 19,704,000Awarded 29 October 2025Expiring 11 January 2028Recruitment services
Expired contract
PSR Consultant October 25
Sheffield City CouncilSupplier(s) Gravitas Recruitment Group LimitedGBP 37,200Awarded 29 October 2025Expiring 31 December 2025Project management consultancy services
Awarded contract
HM2138 Multi Trade Property Care (HRA, Responsive repairs, for property/dwelling services)
Wiltshire CouncilSupplier(s) Steele Davis LtdGBP 3,000,000Awarded 29 October 2025Expiring 8 December 2028Repair and maintenance services
Awarded contract
Membership to Chartered Institute of Customer Services 2025-2028
UK Hydrographic OfficeSupplier(s) INSTITUTE OF CUSTOMER SERVICEGBP 30,000Awarded 27 October 2025Expiring 31 October 2028Services furnished by professional organisations
Awarded contract
Recruitment Agency (Repairs and Maintenance Team)
London Borough of HarrowSupplier(s) Daniel OwenGBP 173,000Awarded 24 October 2025Expiring 30 April 2027Recruitment services
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Awarded contract
Contract for Waste Collection and Street Cleaning
South Oxfordshire District CouncilSupplier(s) BIFFA Waste Service LimitedGBP 259,648,000Awarded 22 October 2025Urban solid-refuse collection services
Expired contract
Household Recycling Bags
Carmarthenshire County CouncilSupplier(s) JPK Trade Supplies LtdGBP 47,500Awarded 21 October 2025Expiring 19 December 2025Polythene waste and refuse sacks and bags
Awarded contract
Invitation to Tender for the Management of the Catering Services at Harper Bell Seventh Day Adventist School
Harper Bell SDA SchoolSupplier(s) Miquill Catering Ltd330,481.25Awarded 21 October 2025Expiring 31 December 2029School catering services
Expired contract
Office Alterations and Refurbishment at Council Offices, High Street, Coleford
Forest Dean District CouncilSupplier(s) TALUS CONSTRUCTION LIMITEDGBP 295,800.81Awarded 20 October 2025Expiring 13 March 2026Refurbishment work
Awarded contract
IAG/Contact Centre/Customer Service apprenticeships
Driver and Vehicle Standards AgencySupplier(s) Gower CollegeGBP 285,530Awarded 20 October 2025Expiring 19 October 2028Education and training services
Awarded contract
Provision for Gateline and ticket checker for SWR
South Western Railway (FirstGroup)Awarded 13 October 2025Supply services of personnel including temporary staff
Awarded contract
Norfolk and Suffolk Skills Bootcamps Wave 6 (2025/2026)
Suffolk County Council
Supplier(s)
27 suppliers
3t Training Services Ltd
Action Community Enterprises CIC
BREAKTHROUGH SOCIAL ENTERPRISE LIMITED
CENIT COLLEGE UK LIMITED
City College Norwich
East Coast College
East Essex Vocational Training Ltd
ENGAGE TRAIN SUPPORT LIMITED
House Builder XL Ltd
Intertrain Uk Ltd.
Just IT Training Limited
MASTERED STUDIOS LTD
P. FLANNERY PLANT HIRE (OVAL) LIMITED
Pertemps Recruitment Partnership Limited
Peter Smythe Transport Training Limited
Realise Learning and Employment Limited
Reed in Partnership Ltd
SAXONAIR CHARTER LIMITED
Steadfast Training Ltd
SWARM TRAINING C.I.C.
Tech Educators
The College of West Anglia
Think Employment Ltd.
TRS Training Ltd
TURNING FACTOR LIMITED
UNYTE ACADEMY LTD
West Suffolk College
GBP 5,289,006.56Awarded 8 October 2025Expiring 30 September 2026Education and training services
Awarded contract
Apprenticeship Bundle 2 Lot 1 - Customer Service
HM Revenue & Customs (HMRC)Supplier(s) Babington Business College LimitedGBP 5,064,375Awarded 2 October 2025Expiring 1 April 2031Training services
Awarded contract
Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council
Nottinghamshire County CouncilSupplier(s) Netcall Technology LimitedGBP 28,800Awarded 1 October 2025Expiring 1 October 2028Telecommunications equipment and supplies
Awarded contract
Highways Services
Southampton City CouncilSupplier(s) BALFOUR BEATTY CONSTRUCTION LIMITEDGBP 60,000,000Awarded 1 October 2025Expiring 30 September 2030Highways consultancy services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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