Customer services

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1,790 Customer services awards found

Awarded contract
Housing Repairs Alpha
London Borough of SouthwarkSupplier(s) THE DEXTROUS WEB LTDGBP 87,400Awarded 16 December 2019
Awarded contract
Library management system
Library Management System 2019Supplier(s) OCLC (UK) LtdGBP 450,000Awarded 13 December 2019Library management system
Expired contract
Customer Service Training for Traffic Officers
Department for Transport (DFT)Supplier(s) Barnes BridgeGBP 250,000Awarded 12 December 2019Expiring 31 July 2020Highways consultancy services
Expired contract
Harogate Convention Centre Hall Q Toilet/Bathroom Refurbishment
Harrogate Borough CouncilSupplier(s) Excell (UK) LtdGBP 67,500Awarded 6 December 2019Expiring 31 March 2020Bathroom furniture
Expired contract
18-112 Community Energy Switching Scheme
Rotherham Metropolitan Borough CouncilSupplier(s) Robin Hood Energy LtdAwarded 1 December 2019Expiring 30 November 2021Petroleum products, fuel, electricity and other sources of energy
Expired contract
IT services: consulting, software development, Internet and support
Places for People Group LtdSupplier(s) CIVICA UK LIMITEDGBP 21,000,000Awarded 29 November 2019Expiring 2 November 2024Software package and information systems
Expired contract
Software package and information systems
Sefton Metropolitan Borough CouncilSupplier(s) Granicus-Firmstep LtdAwarded 18 November 2019Expiring 22 October 2024Software package and information systems
Expired contract
Christmas Employment Opportunities - Sandwell - AWARD
Dudley Metropolitan Borough CouncilSupplier(s) Ascend healthcare and childcare training limited, Go Train LimitedGBP 10,000Awarded 15 November 2019Expiring 31 December 2019Education and training services
Expired contract
School Meal Software System
Nottingham City CouncilSupplier(s) TRAFFORD COUNCIL, MCG CONSULTING LTDGBP 42,300Awarded 8 November 2019Expiring 31 December 2023Industry specific software package
Expired contract
HMP Standford Hill, Customer Service
Ministry of JusticeSupplier(s) Weston College of Further and Higher EducationGBP 37,395Awarded 7 November 2019Expiring 31 March 2020Education and training services
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Awarded contract
Transition of websites into a new single solution
The College of PolicingSupplier(s) Cyber-Duck LtdGBP 1,200,000Awarded 4 November 2019
Expired contract
South Cambridgeshire District Council - Security and Front of House Services
South Cambridgeshire District CouncilSupplier(s) Total Security ServicesGBP 20,884Awarded 1 November 2019Expiring 31 March 2020Security services
Expired contract
Service Now
One Housing GroupSupplier(s) CSC Computer Sciences LimitedGBP 145,926Awarded 17 October 2019Expiring 8 December 2022Information technology services
Expired contract
Provision of apprenticeship training for the Customer Service Specialist standard
High Speed Two (HS2) LtdSupplier(s) The West Midlands Creative Alliance LtdGBP 8,000Awarded 16 October 2019Expiring 29 September 2021Education and training services
Expired contract
Event services
Lambeth London Borough CouncilSupplier(s) Live Nation (Music) UK LimitedGBP 1Awarded 15 October 2019Expiring 24 September 2023Entertainment services
Expired contract
Humber Business Growth Hub #GrowMySME Workshop Programme
Kingston upon Hull City CouncilSupplier(s) Client Marketing, Blue Orchid Enterprise Solutions LtdGBP 375,000Awarded 15 October 2019Expiring 30 September 2021Business development consultancy services
Awarded contract
Seminar organisation services
Kingston upon Hull City CouncilSupplier(s) Client Marketing, Blue Orchid Enterprise Solutions LtdGBP 375,000Awarded 15 October 2019Seminar organisation services
Expired contract
Senior Consultant on Consumer Policy
Water Services Regulation Authority (Ofwat)Supplier(s) Equinti plcGBP 29,700Awarded 14 October 2019Expiring 14 January 2020Business and management consultancy and related services
Awarded contract
Gloucestershire County Council - Digital & Technology Transformation Partner
Gloucestershire Fire & Rescue Service, Gloucestershire County CouncilSupplier(s) Ernst & Young LLP (EY)GBP 233,000Awarded 14 October 2019
Expired contract
Provision of apprenticeship training for the Customer Service Specialist standard
High Speed Two (HS2) LtdSupplier(s) Interserve Learning & EmploymentGBP 9,000Awarded 11 October 2019Expiring 3 October 2021Education and training services

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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