Customer services

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1,790 Customer services awards found

Expired contract
IT services: consulting, software development, Internet and support
NHS London Procurement Partnership, Guy's & St Thomas' NHS Foundation Trust
Supplier(s)
64 suppliers
4NET TECHNOLOGIES LTD
Acumentice Ltd
Adappt Ltd
Agilisys Ltd
AIMES Management Services Ltd
Aquilla Ltd
ASC Nteworks Inc
ATOS IT SERVICES UK LIMITED
BiP Solutions Ltd
Boxxe Limited
Bramble Hub Limited
British Telecommunications PLC
BSI CYBERSECURITY AND INFORMATION RESILIENCE (UK) LTD
BYTES SOFTWARE SERVICES LIMITED
Cancom Managed Services Ltd
Capita Business Services Ltd
CDW Ltd
Cinos Ltd
CIVICA UK LIMITED
Cloud 21 Limited
CODEC-DSS LTD
Corporate Document Services Ltd
Deliotte LLP
DMI Ltd
Fujitsu Services Ltd
Insight Direct (UK) Ltd
InterOperability Health (UK) Ltd
Invotra Ltd
iQ Unity Ltd
IQVIA Ltd
KCOM GROUP LIMITED
Leonardo MW Limited
Logicalis UK Limited
Maintel Europe Ltd
Mass Consultants Limited
Methods Business and Digital Technology Ltd
Nomensa Ltd
NTT DATA UK LIMITED
OLM SYSTEMS LIMITED
Optum Health Solutions (UK) Ltd
Oxford Computer Consultants
PHILLIPS ELECTRONICS
Phoenix Software Limited
Polarisoft The Anywhere Company Limited
PricewaterhouseCoopers LLP
PROACTIS GROUP LIMITED
Quo Imus Limited
Redstar Telecommunications Ltd
Reliable Networks Ltd
RICOH UK LIMITED
Servita Professional Services Ltd
Sevelec Healthcare Ltd
SIX DEGREES TECHNOLOGY GROUP LIMITED
Skyscape Cloud Services Ltd
Softcat PLC
SoftwareONE UK Limited
Specialist Computer Centres PLC
Stalis Ltd
TATA Consultancy Services Ltd
TPXimpact Limited
Trustmarque Solutions Ltd
UNIT4 BUSINESS SOFTWARE LIMITED
Wagestream Ltd
Xeretec Group Ltd t/a Landscape Printing Systems Ltd
GBP 3,000,000,000Awarded 11 February 2020Expiring 21 January 2024Radio, television, communication, telecommunication and related equipment
Expired contract
Administration services
Access — The Foundation for Social InvestmentSupplier(s) The Social Investment Business LtdGBP 11,619,905Awarded 11 February 2020Expiring 21 January 2024Administration services
Expired contract
Strategic Partner - Grant Management Services
Access — The Foundation for Social InvestmentSupplier(s) The Social Investment Business LtdGBP 16,525,000Awarded 11 February 2020Expiring 31 August 2023Administration services
Expired contract
AWARDED contract for CRM System
North Hertfordshire District CouncilSupplier(s) Granicus-Firmstep LtdGBP 166,573Awarded 3 February 2020Expiring 29 February 2024Communication and multimedia software package
Expired contract
The Provision of Apprenticeship Training for the CCS Level 2 Customer Service Programme
Crown Commercial ServiceSupplier(s) Economic Solutions LimitedGBP 20,125Awarded 30 January 2020Expiring 31 March 2021Training programme services
Awarded contract
Education and training services
Yorkshire Water Services Ltd
Supplier(s)
4 suppliers
Calderdale College
Develop Training Ltd
QA Ltd.
Remit Group Ltd
EUR 3,000,000Awarded 30 January 2020Education and training services
Expired contract
Supply services of personnel including temporary staff
Harborough District CouncilSupplier(s) Smart Solutions (Recruitment) LtdGBP 1,080,000Awarded 30 January 2020Expiring 14 January 2023Supply services of personnel including temporary staff
Expired contract
CCHR19A98 - The Provision of Apprenticeship Training for the CCS Level 4 Commercial Procurement & Supply Apprenticeship Programme
Crown Commercial ServiceSupplier(s) Encompass Consultancy Limited GBP 38,736Awarded 30 January 2020Expiring 31 January 2022Training programme services
Awarded contract
Open Source Feasibility for a Revenues and Benefits solution - invitation to quote
5 buyers
Basildon Borough Council
East Devon District Council
Exeter City Council
Sedgemoor District Council and Homes in Sedgemoor
Teignbridge District Council
Supplier(s) MADE TECH LIMITEDGBP 5,000Awarded 27 January 2020
Expired contract
Contract 17331 HMP Leicester Customer Service and Barista 2020
Ministry of JusticeSupplier(s) Combat2Coffee CICGBP 41,630Awarded 23 January 2020Expiring 1 March 2021Education and training services
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Awarded contract
Bespoke Retained Capability Foundation
Palace of Westminster Restoration & Renewal (R&R) ProgrammeSupplier(s) Methods Business and Digital Technology LtdGBP 185,745Awarded 20 January 2020
Expired contract
Telephone and data transmission services
UK Sports InstituteSupplier(s) SimpaticoEUR 158,400Awarded 20 January 2020Expiring 2 December 2021Telephone and data transmission services
Expired contract
DfE HR Ticketing Solution
Department for EducationSupplier(s) NetpremacyGBP 194,976Awarded 16 January 2020Expiring 16 January 2022IT services: consulting, software development, Internet and support
Expired contract
Customer Feedback Programme Provider
Stonewater LtdSupplier(s) Rant and RaveGBP 188,890Awarded 9 January 2020Expiring 1 April 2022Customer satisfaction survey
Expired contract
1-962 Asset Management Strategic Delivery Partner (AMSDP) Contract
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedGBP 2,657,933Awarded 8 January 2020Expiring 31 March 2022Research and development services and related consultancy services
Awarded contract
Open Source Solution for a Revenue and Benefits System
8 buyers
Basildon Borough Council
Brentwood Borough Council
East Devon District Council
Exeter City Council
Ministry of Housing, Communities & Local Government
Sedgemoor District Council and Homes in Sedgemoor
Strata Service Solutions
Teignbridge District Council
Supplier(s) We are Snook LtdGBP 54,887Awarded 7 January 2020
Awarded contract
Fuel oils
South Staffordshire Water PlcAwarded 3 January 2020Fuel oils
Awarded contract
Printed matter and related products
Bristol and Weston NHS Purchasing ConsortiumSupplier(s) LGDavis (Stationers) LtdGBP 3,000,000Awarded 1 January 2020Bespoke printed matter
Expired contract
Customer Service Practitioner Level 2
London Borough of HackneySupplier(s) HAWK Management (UK) LimitedGBP 99,000Awarded 1 January 2020Expiring 1 January 2024
Expired contract
IEG4
Welland Procurement UnitSupplier(s) IEG4 LimitedGBP 450,000Awarded 19 December 2019Expiring 18 December 2024

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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