Customer services

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1,790 results matching, customer services

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Awarded contractPublished 1 June 2020
iHuxley Phase 2 (ASDT0111)
Ministry of DefenceSupplier(s) TISSKI LIMITEDAwarded 1 June 2020
£7,600,000
Expired contract, expired 30 May 2021Published 8 December 2020
UK SBS Oracle ACS Agreement
UK Shared Business Services - UKSBSSupplier(s) ORACLE CORPORATION UK LIMITEDIT services: consulting, software development, Internet and supportAwarded 31 May 2020
£180,116
Awarded contractPublished 18 May 2020
Data Platform Services - Platform Requirements
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedAwarded 18 May 2020
£6,000,000
Awarded contractPublished 18 May 2020
Data Platform Services - Advanced Analytics & Cognitive Requirements
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedAwarded 18 May 2020
£4,500,000
Awarded contractPublished 18 May 2020
Data Platform Services - Search, Discovery and Risking Requirements
HM Revenue & Customs (HMRC)Supplier(s) Equal Experts UK LimitedAwarded 18 May 2020
£5,500,000
Expired contract, expired 22 April 2024Published 13 May 2020
Supply services of personnel including temporary staff
Colchester Institute
Supplier(s)
8 suppliers
Casanovas Recruitment Solutions Ltd
Dovetail and Slate Ltd
Morgan Hunt
Mpeople Recruitment Ltd
Prospero Group Ltd (trading as Prospero Teaching)
Protocol
Sirona Medical Limited
Top Job Recruitment Ltd
Supply services of personnel including temporary staffAwarded 13 May 2020
£24
Awarded contractPublished 17 August 2020
Construction work
National Highways Limited
Supplier(s)
7 suppliers
BALFOUR BEATTY CONSTRUCTION LIMITED
Bam Nuttall Ltd
COSTAIN GROUP PLC
FLUOR LIMITED
Jacobs U.K. Limited
Morgan Sindall Construction and Infrastructure Ltd
WSP UK Limited
Construction work for highwaysAwarded 12 May 2020
£4,500,000,000
Expired contract, expired 16 April 2025Published 22 May 2020
Call centre
Irish WaterSupplier(s) Capita Customer Solutions LtdCall centreAwarded 12 May 2020
Value not stated
Expired contract, expired 6 May 2021Published 18 November 2020
Lot 13 - Sales Marketing & Procurement - L2 Customer Service Standard Apprenticeship
Oldham Metropolitan Borough CouncilSupplier(s) DAMAR COMPUTER SERVICES LTDTraining servicesAwarded 7 May 2020
£28,000
Expired contract, expired 30 April 2021Published 4 May 2020
1-1055 Improving Customer Service APTR Facilities
National Highways LimitedSupplier(s) Pell FrischmannResearch and development services and related consultancy servicesAwarded 4 May 2020
£249,034
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Expired contract, expired 30 April 2021Published 4 May 2020
1-1055 Improving Customer Service APTR Facilities
National Highways LimitedSupplier(s) Pell FrischmannResearch and development services and related consultancy servicesAwarded 4 May 2020
£249,034.81
Awarded contractPublished 15 June 2020
Real estate services
Crawley Borough CouncilSupplier(s) Stiles Harold WilliamsReal estate services with own propertyAwarded 1 May 2020
£230,000
Awarded contractPublished 1 May 2020
RM1043/CCT836 Technical Support for Defence Digital Non-Standard Service Requests (Evolve Phase)
Ministry of DefenceSupplier(s) Herbertan LtdAwarded 1 May 2020
£4,876,400
Expired contract, expired 21 April 2021Published 1 May 2020
The Provision of Telephone Translation Services
Driver and Vehicle Licensing AgencySupplier(s) TheBigWordTranslation servicesAwarded 17 April 2020
£1,665
Expired contract, expired 8 April 2023Published 15 July 2020
Workfiorce Management Software
RiversideSupplier(s) BUSINESS SYSTEMS (U.K.) LIMITEDOperating system enhancement software packageAwarded 8 April 2020
£229,869
Expired contract, expired 21 March 2022Published 28 April 2020
Recruitment services
Dŵr Cymru Cyfyngedig.
Supplier(s)
7 suppliers
Berry Recruitment
Certes IT Service Solutions Limited
HAYS SPECIALIST RECRUITMENT LTD
Randstad Solutions Ltd
REED SPECIALIST RECRUITMENT LIMITED
Science Recruitment Group Ltd t/a SRG
YOLK RECRUITMENT LIMITED
Recruitment servicesAwarded 7 April 2020
Value not stated
Awarded contract, expiring 31 March 2030Published 1 April 2020
Back Office Services
East Lindsey District CouncilSupplier(s) Public Sector Partnership Services Limited (PSPS)Awarded 1 April 2020
£52,553,370
Expired contract, expired 11 March 2024Published 30 April 2020
Pension services
Pension Protection Fund
Supplier(s)
11 suppliers
20-20 Trustee Services Limited
CVR GLOBAL LLP
DALRIADA TRUSTEES LIMITED
Deloitte LLP
FRP ADVISORY TRADING LIMITED
INDEPENDENT TRUSTEE SERVICES LIMITED
KPMG LLP
LINCOLN PENSIONS LIMITED
OPEN TRUSTEES LIMITED
PUNTER SOUTHALL GOVERNANCE SERVICES LIMITED
Smith and Williamson
Pension servicesAwarded 1 April 2020
£46,000,000
Expired contract, expired 22 March 2022Published 15 April 2020
Recruitment services
General Medical Council (GMC)Supplier(s) Venn Group, ADECCO, SEARCH CONSULTANCY LIMITEDRecruitment servicesAwarded 1 April 2020
£15,000,000
Expired contract, expired 2 March 2022Published 20 April 2020
Preferred supplier list of recruitment agencies - General Roles
General Medical Council (GMC)Supplier(s) ADECCO, SEARCH CONSULTANCY LIMITED, Venn GroupRecruitment servicesAwarded 1 April 2020
£15,000,000

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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