Customer services

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1,790 results matching, customer services

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Awarded contractPublished 10 August 2020
Repairs Online - Technical Alpha
City of LincolnSupplier(s) Unboxed Consulting LimitedAwarded 10 August 2020
£43,750
Expired contract, expired 2 August 2025Published 18 February 2021
GB-North Region: Windows and Doors North Region
Housing 21Supplier(s) Nationwide Windows Limited, Esker Contracts Limited, Richmond Joiners and Builders LimitedInstallation of window framesAwarded 4 August 2020
Value not stated
Awarded contractPublished 9 September 2020
Catering services
Derry City & Strabane District CouncilSupplier(s) Synge and Byrne DerryCatering servicesAwarded 31 July 2020
€25,000
Expired contract, expired 12 August 2025Published 14 August 2020
Out of Hours Call Handling Services (2020)
London & Quadrant Housing TrustSupplier(s) Allied Health-Services Ltd t/a First Call Business CommunicationsCustomer servicesAwarded 28 July 2020
£1,760,000
Expired contract, expired 30 April 2022Published 27 July 2020
A478 - BookingLab - JRNI
Barnsley Metropolitan Borough CouncilSupplier(s) Bookinglab LimitedAwarded 27 July 2020
£28,500
Expired contract, expired 31 July 2021Published 30 September 2020
Contract Award - KYC checks and services
Royal MintSupplier(s) GB GroupServices furnished by business, professional and specialist organisationsAwarded 24 July 2020
£33,000
Expired contract, expired 31 March 2021Published 24 July 2020
Improving variable speed limits. Reducing the infrastructure gap with portable VMS and electronic billboards
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedResearch and development services and related consultancy servicesAwarded 24 July 2020
£64,240.92
Expired contract, expired 13 July 2023Published 14 July 2020
Provision of 24/7 desktop support for the Customer’s service desk engineers to call on for faults
Staffordshire Police, Staffordshire Fire & Rescue ServicesAwarded 14 July 2020
Value not stated
Awarded contractPublished 13 July 2020
Find support services website and associated database and API
London Borough of HackneySupplier(s) Nudge Digital LtdAwarded 13 July 2020
£68,250
Expired contract, expired 30 March 2021Published 10 July 2020
1-1121 Customer Service Strategic Approach
National Highways LimitedSupplier(s) WSP UK LimitedResearch and development services and related consultancy servicesAwarded 8 July 2020
£95,565.02
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Awarded contractPublished 6 August 2020
Telecommunications services
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)Supplier(s) British Telecommunications PLCTelecommunications systemAwarded 3 July 2020
Value not stated
Awarded contractPublished 24 July 2020
Car park management services
Woking Borough CouncilSupplier(s) WPS (UK) LtdCar park management servicesAwarded 2 July 2020
£1
Expired contract, expired 30 September 2021Published 27 July 2020
Car Park Management Systems (CPMS)
Woking Borough CouncilSupplier(s) WPS (UK) LtdCar park management servicesAwarded 2 July 2020
£1
Expired contract, expired 1 October 2020Published 14 July 2020
Netcall - SolutionCare and Support Renewal v2
Department of Health and Social CareSupplier(s) Netcall Technology LimitedTelephone switchboardsAwarded 1 July 2020
£8,546
Expired contract, expired 31 August 2023Published 2 September 2020
Scan Station Installation and Subscription
Stockport Metropolitan Borough CouncilSupplier(s) NEC Software Solutions UK LtdLibrary automation equipmentAwarded 29 June 2020
£104,360
Awarded contractPublished 19 June 2020
Education and training services
West Midlands Combined AuthoritySupplier(s) Waltham International College Ltd, Babington Business College Limited, PET-Xi Training LtdEducation and training servicesAwarded 18 June 2020
£4,000,000
Awarded contractPublished 18 June 2020
Banking services
Shropshire CouncilSupplier(s) Cardnet Merchant ServicesBanking servicesAwarded 17 June 2020
£290,000,000
Expired contract, expired 21 June 2022Published 16 June 2020
Communications and Notification Management System
North Devon District CouncilSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 16 June 2020
£44,640
Awarded contractPublished 26 June 2020
Pharmacy services
University Hospitals Coventry and Warwickshire NHS Trust, HEALTHTRUST EUROPE LLP
Supplier(s)
4 suppliers
AAH Pharmaceuticals Limited
Alliance Healthcare
Mawdsley-Brooks & Co Ltd
PHOENIX Healthcare Distribution Limited
Pharmacy servicesAwarded 5 June 2020
£600,000,000
Awarded contractPublished 5 June 2020
Storage and warehousing services
NHS National Services ScotlandSupplier(s) Movianto UK LimitedStorage and warehousing servicesAwarded 2 June 2020
£1,160,000

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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