Expired contract

Contact Centre Solution

Details

Value
GBP 597,837
Duration
3 years
Topic
Networking, Internet and intranet software package
Published
26 January 2021

Tender description

The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit.\r The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for\r a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years.

Timeline

  1. Completed: Award date26 December 2020
  2. Completed: Award published26 January 2021
    Current notice
  3. Completed: Contract expiry date26 December 2023

About the buyer

Bournemouth Christchurch and Poole Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48200000 · Networking, Internet and intranet software package
  • 48500000 · Communication and multimedia software package
  • 48600000 · Database and operating software package
  • 72220000 · Systems and technical consultancy services
  • 72266000 · Software consultancy services
  • 72600000 · Computer support and consultancy services

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Decision makers

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