Customer services

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1,790 results matching, customer services

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Expired contract, expired 13 July 2023Published 3 August 2021
Provision Customer Service Excellence
Driver and Vehicle Licensing AgencySupplier(s) Assessment Services LtdCustomer servicesAwarded 6 July 2021
£5,880
Awarded contractPublished 5 July 2021
DD/IT/SVCS/019 SMITS Event Manager Business Process Controls
Ministry of DefenceSupplier(s) i3Works LtdAwarded 5 July 2021
£151,450
Expired contract, expired 31 March 2023Published 3 September 2021
HDC 418 Call Centre Project
Harborough District CouncilSupplier(s) Entec Si LtdBusiness and management consultancy and related servicesAwarded 5 July 2021
£285,900
Expired contract, expired 31 July 2023Published 10 September 2021
Membership to Institute of Customer Service
Committee on Radioactive Waste ManagementSupplier(s) INSTITUTE OF CUSTOMER SERVICEResearch and development services and related consultancy servicesAwarded 2 July 2021
£17,000
Awarded contractPublished 1 July 2021
HRA Digital Directorate: Supporting the HRA’s Digital Transformation Programme
Health Research Authority (HRA)Supplier(s) Cognizant Worldwide LimitedAwarded 1 July 2021
£880,000
Expired contract, expired 10 June 2022Published 30 June 2021
SMITS Event Management Business Process Lead
Ministry of DefenceSupplier(s) i3Works LtdComputer support and consultancy servicesAwarded 30 June 2021
£143,000
Expired contract, expired 31 December 2021Published 24 June 2021
Amelia Scott Website Design
Tunbridge Wells Borough CouncilSupplier(s) Stunn LtdAwarded 30 June 2021
£27,600
Awarded contractPublished 29 June 2021
Ofwat Consultancy Framework
Water Services Regulation Authority (Ofwat)
Supplier(s)
39 suppliers
ALVAREZ & MARSAL DISPUTES AND INVESTIGATIONS LLP
Amberside Advisors Ltd
APEM Ltd
Aqua Consultants
Baringa Partners LLP
Binnies UK Limited
Cambridge Economic Policy Associates
Complete Strategy Ltd
COSTAIN GROUP PLC
CPC Project Services (UK) LLP
Cubelynx Limited
Deloitte LLP
Economic Consulting Associates Ltd
Ernst & Young LLP (EY)
Europe Economics
First Economics
FRONTIER ECONOMICS LIMITED
FRP ADVISORY TRADING LIMITED
FTI Consulting
Grant Thornton (UK) LLP
GRIDLINES GROUP LTD
Gutteridge, Haskins and Davey Limited
HR Wallingford
Jacobs U.K. Limited
KPMG LLP
London Economics Limited
Mcc Economics Ltd
MOORHOUSE CONSULTING LIMITED
Mott MacDonald Limited
NERA Economic Consulting
OVE ARUP & PARTNERS LIMITED
PA Consulting Services Ltd
PricewaterhouseCoopers LLP
Reckon LLP
Sia Partners
sustainability first
Turner & Townsend Limited
Vivid Economics Ltd
WSP UK Limited
Consulting services for water-supply and waste consultancyAwarded 28 June 2021
£9,500,000
Awarded contractPublished 28 June 2021
Holy Spirit MAC — Catering Services Tender
The Holy Spirit Catholic Multi Academy CompanySupplier(s) abm catering limitedSchool catering servicesAwarded 28 June 2021
£1,236,490
Awarded contractPublished 30 December 2021
Cornwall Cluster 8 ~ Catering Services Tender
Celtic Cross EducationSupplier(s) Compass Contract Services (UK) Limited trading as Chartwells, Aspens Food Services, abm catering limitedSchool catering servicesAwarded 25 June 2021
£9,118,969.35
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Awarded contractPublished 7 July 2021
Contract for Special Events Portable Toilet, VIP Toilet, Shower Unit Hire and Ad Hoc Equipment - Con
City and County of SwanseaSupplier(s) ABBA Loos LtdModular and portable buildingsAwarded 24 June 2021
Value not stated
Awarded contractPublished 22 June 2021
North Yorkshire Primary Group Catering Contract
RED BOX CONSULTANCY SERVICES LIMITEDSupplier(s) Taylor Shaw LtdSchool catering servicesAwarded 22 June 2021
£712,854
Awarded contractPublished 20 July 2021
Catering Services at St John Fisher Catholic Voluntary Academy, Dewsbury
RED BOX CONSULTANCY SERVICES LIMITEDSupplier(s) Atalian ServestSchool catering servicesAwarded 21 June 2021
£42,000
Awarded contractPublished 7 July 2021
Contract for Special Events Marquee Hire Lot 1 PVC Framed Marquee Hire & Lot 2 Additional Equipmnt
City and County of SwanseaSupplier(s) Commercial Marquee Hire LtdModular and portable buildingsAwarded 18 June 2021
Value not stated
Expired contract, expired 31 July 2023Published 29 March 2022
CA8812 - City of Wolverhampotn College Maintenance and Servicing of Automatic Doors.
City of Wolverhampton CollegeSupplier(s) GEZE UK LtdMiscellaneous repair and maintenance servicesAwarded 11 June 2021
Value not stated
Expired contract, expired 31 October 2021Published 21 June 2021
(NU/1433-19) MicroBritt: Commercialisation of university research through provision of management skills to assist in successful spin-out company creation
Newcastle UniversitySupplier(s) Alderslade LtdBusiness and management consultancy and related servicesAwarded 10 June 2021
£30,000
Expired contract, expired 10 February 2022Published 6 September 2021
Customer Service Training
Gentoo Group LtdSupplier(s) Empathy Communications LimtedPersonnel-training servicesAwarded 10 June 2021
£28,808
Awarded contractPublished 8 July 2021
Infrastructure & MEICA Contractor Services
Scottish Water
Supplier(s)
7 suppliers
BGEN Limited
Clancy Docwra Limited
Galliford Try Infrastructure Ltd
George Leslie Ltd
Morrison Data Services (Water) Ltd
Ross-Shire Engineering Ltd
RWGM Joint Venture
Instrumentation and control equipmentAwarded 10 June 2021
Value not stated
Expired contract, expired 30 June 2023Published 22 June 2021
CP1730-19 Highway Maintenance Software
Devon County CouncilSupplier(s) W.D.M.LIMITEDDatabase and operating software packageAwarded 7 June 2021
£6,000,000
Expired contract, expired 15 June 2023Published 18 August 2021
Customer Experience Platform (CRM)
Buckinghamshire CouncilSupplier(s) Granicus-Firmstep LtdSystem and support servicesAwarded 3 June 2021
£149,500

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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