Customer services

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1,790 Customer services awards found

Awarded contract
Corporate Learning and Development Framework
Welsh Government
Supplier(s)
22 suppliers
Addysg Oedolion Cymru | Adult Learning Wales
Ajuda Ltd
Alpha Safety Training
ALS Managed Services Ltd
Call of the Wild Ltd
Cardiff & Vale College
CHWARAE TEG
Coleg Cambria
Creating Answers Ltd.
DODS GROUP LIMITED
EA Inclusion Ltd
Elevate B C Ltd
Eliesha Training
Equinox
Groundwork North Wales
Menter a Busnes
React 2 Training Ltd
Sglein
Steve Radcliffe Associates Ltd
Sweetmans & Partners Limited
Taye Training & Consultancy Limited
USW Commercial Services Ltd
1,900,000Awarded 8 September 2021Staff training services
Awarded contract
Corporate Learning and Development Framework
Welsh Government
Supplier(s)
22 suppliers
Addysg Oedolion Cymru | Adult Learning Wales
Ajuda Ltd
Alpha Safety Training
ALS Managed Services Ltd
Call of the Wild Ltd
Cardiff & Vale College
CHWARAE TEG
Coleg Cambria
Creating Answers Ltd.
DODS GROUP LIMITED
EA Inclusion Ltd
Elevate B C Ltd
Eliesha Training
Equinox
Groundwork North Wales
Menter a Busnes
React 2 Training Ltd
Sglein
Steve Radcliffe Associates Ltd
Sweetmans & Partners Limited
Taye Training & Consultancy Limited
USW Commercial Services Ltd
220,000Awarded 8 September 2021Training services
Expired contract
Customer Service Excellence Accreditation
Home OfficeSupplier(s) CENTRE FOR ASSESSMENT LTDGBP 75,000Awarded 8 September 2021Expiring 12 September 2024Customer services
Expired contract
T0172 Highview customer survey continuation - step 2
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedGBP 199,951.86Awarded 6 September 2021Expiring 31 May 2022Research and development services and related consultancy services
Expired contract
Utilities Framework
EXCEEDING LIMITED
Supplier(s)
4 suppliers
Corona Energy Retail 4 Ltd
Opus Energy Corporate Limited
SEFE ENERGY LIMITED
SSE Energy
GBP 15,000,000Awarded 3 September 2021Expiring 3 September 2024Energy and related services
Expired contract
Corporate GIS Solution
Welland Procurement UnitSupplier(s) Astun Technology LimitedGBP 71,220Awarded 2 September 2021Expiring 1 September 2023Software package and information systems
Expired contract
WFD - Supply of IT Support Services
THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITEDSupplier(s) Rock IT Specialists LimitedGBP 208,934Awarded 31 August 2021Expiring 30 September 2025IT services: consulting, software development, Internet and support
Expired contract
The Installation of Air Source Heat Pumps and associated works at 7 sites in Relation to the Sunderland City Council PSDS Grant Offer
Sunderland City CouncilSupplier(s) Cenergist LimitedGBP 1,969,793Awarded 30 August 2021Expiring 27 August 2022Heating, ventilation and air-conditioning installation work
Awarded contract
Provision of Mobilisation and Transition Services
National Transport AuthoritySupplier(s) Capgemini Ireland LtdEUR 2,532,650Awarded 26 August 2021Project-management services other than for construction work
Awarded contract
Facilities Management for the Luton DART
Luton Council9,000,000Awarded 25 August 2021Customer services
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Awarded contract
Provision of Mobilisation and Transition Services
National Transport AuthorityAwarded 23 August 2021Administrative services for business operations
Awarded contract
Provision and administration of UUPLC employee healthcare insurance and cash plan benefits scheme.
United Utilities Water LtdAwarded 19 August 2021Health services
Awarded contract
Swansea Special Events PA Services
City and County of SwanseaSupplier(s) Total Sound SolutionsAwarded 17 August 2021Amplifiers
Awarded contract
A HOMELESSNESS PREVENTION AND FINANCIAL ADVICE SERVICE
Bridgend County Borough CouncilSupplier(s) WELSH HOUSING AID LTD t/a Shelter CymruGBP 391,880Awarded 16 August 2021Health and social work services
Awarded contract
Service Quality Regime
South Western Railway (FirstGroup)Awarded 12 August 2021Customer-care services
Awarded contract
Swansea Firework Displays
City and County of SwanseaSupplier(s) Jubilee Fireworks LtdAwarded 10 August 2021Fireworks
Awarded contract
To design and build a new Redcar and Cleveland Corporate Website based on existing LocalGov Drupal.
Redcar and Cleveland Borough CouncilSupplier(s) INVUSE LIMITEDGBP 66,490Awarded 9 August 2021
Awarded contract
Digital Services and Customer Relationship Management Platform
Cork County CouncilSupplier(s) Granicus-Firmstep LtdEUR 653,150Awarded 8 August 2021Internet and intranet software development services
Awarded contract
Digital Services and Customer Relationship Management Platform
Cork County CouncilAwarded 4 August 2021Customer Relation Management software development services
Awarded contract
Furniture and Flooring
Procurement for Housing Ltd (t/a OfH Scotland)Awarded 3 August 2021Carpet tiles

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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