Expired contract

Annual Support Contract for Ulysses System.(NEAS009)

Details

Supplier(s)
Ulysses (2000) Ltd
Value
£8,000
Duration
3 years
Published
16 March 2021

Tender description

This is a ROLLING CONTRACT renewed annually by PO, see message attached "IAO - Julie Waite, Head of Patient Safety and Patient Experience; IMT Responsible Manager - Steven Pratt, IMT Systems Manager" advised 27/3/24 (JW) that new agreement reached to extend for 1 year until 2025, copy agreement attached "To include Helpdesk Support, Software Updates, User Group Meetings and Reports Library for the following modules: Windows: Incident, Customer Services, Litigation, Risk Register, Request for Information, Alert, Safeguarding Vulnerable People, Action Planning, Audit Web: Incident, Risk Register, Alert, Customer Services (full system, 2 x intranet pages, 2 x Internet pages), Action Planning, Audit Reporting Tools: Extractor, Graphics, Report Designer Interfaces: ESR (Staff) Windows Concurrent User Licence 49, Web = Unlimited This support contract is valid for 16th March 2022 until 15th March 2023" Keywords: Ulysses, Clinial SAR's, incidents and risks

Timeline

  1. Completed: Award published16 March 2021
    Current notice
  2. Completed: Award date16 March 2022
  3. Completed: Contract expiry date15 March 2025

About the buyer

North East Ambulance Service NHS Foundation Trust provides emergency and urgent care across the North East, and buys as a healthcare organisation with its own procurement team. Main spending covers medical equipment, IT and communications, fleet and logistics, and professional services. Suppliers are expected to follow the Counter Fraud Authority's Suppliers' Code of Practice.

The Trust publishes annual Provider Selection Regime summaries.

Over the past 5 years, most of North East Ambulance Service NHS Foundation Trust's contract awards have been in health and social work.

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