Customer services

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1,790 Customer services awards found

Awarded contract
ICT412 - Support & Maintenance Estates Rents Repairs Allocations Customer Services Auddis & Addacs (Housing) GUI Property Purchase
South Ayrshire CouncilSupplier(s) NEC Software Solutions UK LtdGBP 61,354Awarded 1 March 2022IT services: consulting, software development, Internet and support
Expired contract
Membership of Institute of Customer Service
Department For Work and Pensions (DWP)Supplier(s) INSTITUTE OF CUSTOMER SERVICEGBP 35,000Awarded 1 March 2022Expiring 28 February 2024Miscellaneous business and business-related services
Awarded contract
West Yorkshire Schools Group Tender for Catering Services
Horsforth Newlaithes
Supplier(s)
4 suppliers
Apens
Apens Services
Aspens Services
Mellors Catering Services
GBP 615,059Awarded 28 February 2022School meals
Awarded contract
Supply of Second line STS Support Services
United Utilities Water LtdSupplier(s) Schneider Electric Systems UK LtdGBP 3,550,000Awarded 23 February 2022Software support services
Awarded contract
Provision of CRM and Ticketing System
Amgueddfa Cymru — National Museum WalesSupplier(s) Tessitura NetworkGBP 590,000Awarded 22 February 2022Customer Relation Management software package
Expired contract
Alemba Customer Services Platform for Business Services Futures
Cheshire ConstabularySupplier(s) Alemba LtdGBP 138,307.5Awarded 18 February 2022Expiring 4 July 2023
Expired contract
Alemba Customer Services Platform for Business Services Futures
Cheshire ConstabularySupplier(s) Alemba LtdGBP 138,307.5Awarded 18 February 2022Expiring 4 July 2025
Awarded contract
Storage, Distribution, Kitting and Associated Services
Crown Commercial ServiceSupplier(s) See Contracts Finder Notice for full supplier listGBP 6,500,000,000Awarded 15 February 2022Supporting services for the government
Awarded contract
vFire Maintenance and Support
HSC Business Services OrganisationSupplier(s) Alemba LtdGBP 486,796.16Awarded 9 February 2022IT services: consulting, software development, Internet and support
Awarded contract
Provision of DVLA Legislative,Compliance and Continuous Improvement Service Delivery Capability
Driver and Vehicle Licensing AgencySupplier(s) LA INTERNATIONAL COMPUTER CONSULTANTS LTDGBP 3,000,000Awarded 8 February 2022
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Expired contract
Housing Payment Card Contract
Bournemouth Christchurch and Poole CouncilSupplier(s) Allpay LimitedGBP 15,815Awarded 4 February 2022Expiring 30 June 2022
Expired contract
Award of Security Services Mini-Competition - SXL Security Services & Cash Collection Framework 0...
Aberdeen City CouncilSupplier(s) Securigroup, Profile Security Services LtdAwarded 3 February 2022Expiring 3 February 2024Security services
Expired contract
21-S-12
National Savings and InvestmentsSupplier(s) INSTITUTE OF CUSTOMER SERVICEAwarded 1 February 2022Expiring 31 January 2024Market research services
Awarded contract
Management and Operation of three Civic Amenity /Recycling Centres at Navan, Kells, and Trim in County Meath inclusive of all direct and indirect costs associated with the delivery of the service
Meath County CouncilSupplier(s) Oxigen EnvironmentalEUR 1,518,000Awarded 30 January 2022Radioactive-, toxic-, medical- and hazardous waste services
Expired contract
22FND005 Impact Improvement Project: Customer Research
The National Lottery Community FundSupplier(s) Kubi KallooGBP 63,200Awarded 26 January 2022Expiring 13 May 2022Research and development services and related consultancy services
Awarded contract
Management and Operation of three Civic Amenity /Recycling Centres at Navan, Kells, and Trim in County Meath inclusive of all direct and indirect costs associated with the delivery of the service
Meath County CouncilSupplier(s) Oxigen EnvironmentalAwarded 26 January 2022Civic-amenity services
Expired contract
Award of Support and Maintenance of Customer Service Platform
Tayside Procurement ConsortiumSupplier(s) Granicus-Firmstep LtdGBP 595,056Awarded 20 January 2022Expiring 30 November 2023Software programming and consultancy services
Expired contract
Award of HR Researcher
Scottish GovernmentSupplier(s) ASA Recruitment (Quick Quotes)GBP 49,768Awarded 18 January 2022Expiring 24 July 2022Supply services of personnel including temporary staff
Awarded contract
Recruitment Agency Services
WARWICKSHIRE POLICE
Supplier(s)
6 suppliers
Certes IT Service Solutions Limited
JUMAR SOLUTIONS LIMITED
Osborne Thomas Ltd
RED SNAPPER RECRUITMENT LIMITED
RGF Staffing UK Limited trading as Advantage Resourcing UK Ltd
Service Care Solutions-MAIN ACCT
Awarded 18 January 2022Recruitment services
Awarded contract
Development of modern tools to support Social Care Finance
London Borough of HackneySupplier(s) Unboxed Consulting LimitedGBP 500,000Awarded 14 January 2022

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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