Customer services

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1,790 Customer services awards found

Awarded contract
This public procurement competition relates to the provision of On-site ICT Service Desk Resources to the Office of the Chief Information Officer
Department of Public Expenditure and ReformSupplier(s) ErgoEUR 2,000,000Awarded 13 November 2022Supply services of personnel including temporary staff
Awarded contract
This public procurement competition relates to the provision of On-site ICT Service Desk Resources to the Office of the Chief Information Officer
Department of Public Expenditure and ReformAwarded 9 November 2022Supply services of personnel including temporary staff
Expired contract
Institute of Customer Services Membership
UK Hydrographic OfficeSupplier(s) INSTITUTE OF CUSTOMER SERVICEGBP 26,000Awarded 1 November 2022Expiring 31 October 2025Miscellaneous business and business-related services
Expired contract
Security of Cash in Transit
East Riding of Yorkshire CouncilSupplier(s) G4S Cash Solutions (UK) LtdGBP 600,000Awarded 1 November 2022Expiring 31 August 2023Security services
Awarded contract
LCRCA Training Provider Framework 2022 - 2026
Liverpool City Region Combined Authority
Supplier(s)
10 suppliers
Halton Chamber of Commerce and Enterprise
Innovative Alliance Ltd
Manchester Business Training & Consultancy Ltd
Quantum Vantage Ltd
Rotunda Ltd
SquareOne Training
The Education and Skills Partnership Ltd
Three Dimensional Training
Training Unlimited
UK Learning Network Limited
GBP 2,000,000Awarded 30 October 2022Education and training services
Awarded contract
The Provision of Telecoms and Associated Services
Places for People Group LtdSupplier(s) Ocean TelecomGBP 800,000Awarded 29 October 2022Telecommunications services
Awarded contract
Provision of Training Services
Jobs and Business Glasgow
Supplier(s)
7 suppliers
DGC Training Services Ltd
First Steps Future Training Limited
Sibbald Training
Synergy Lifting Solutions
The Hair and Beauty Training Academy
Tigers Ltd
West College Scotland
GBP 90,000Awarded 28 October 2022Vocational training services
Awarded contract
Provision of Replacement Telephone System
Linthouse Housing AssociationSupplier(s) Midland TelecomGBP 9,303Awarded 26 October 2022Postal and telecommunications services
Expired contract
Subcontracting Framework (Adult Education Budget)
Eastleigh College
Supplier(s)
4 suppliers
HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE
Runway Apprenticeships Ltd
The Learning Curve Group Limited
THE SKILLS NETWORK LIMITED
GBP 600,000Awarded 26 October 2022Expiring 31 July 2025Education and training services
Awarded contract
Security Services and CCTV Monitoring
Royal Borough of Kingston upon Thames1,500,000Awarded 17 October 2022Security services
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Awarded contract
City of Wolverhampton College Procurement for Mechanical & Electrical, Maintenance & Servicing
City of Wolverhampton CollegeSupplier(s) Briggs & Forrester Building Services Maintenance LtdGBP 230,865Awarded 17 October 2022Mechanical and electrical engineering services
Awarded contract
Direct Award
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) ICE Futures EuropeGBP 540,606.5Awarded 13 October 2022Auction services
Expired contract
Provision of Customer Service Training Pilot Programme
WARWICKSHIRE POLICESupplier(s) PearlcatchersGBP 24,250Awarded 12 October 2022Expiring 16 April 2023
Awarded contract
Customer Service Training Programme
WARWICKSHIRE POLICESupplier(s) PearlcatchersAwarded 11 October 2022Training services
Awarded contract
Business Systems Review
HafodSupplier(s) CIVITEQ TRADING LIMITEDGBP 23,950Awarded 6 October 2022
Awarded contract
23ENG003 #iWill Fund Evaluation
The National Lottery Community FundGBP 1,000,000Awarded 6 October 2022
Awarded contract
Developing and embedding Hackney Council’s technology function
London Borough of HackneySupplier(s) PUBLIC GROUP INTERNATIONAL LIMITEDGBP 480,000Awarded 6 October 2022
Awarded contract
Birmingham City Council Intranet Redesign
Birmingham City CouncilSupplier(s) Cyber-Duck LtdGBP 76,975Awarded 3 October 2022
Expired contract
23FND003 The People's Projects Website Provider
The National Lottery Community FundSupplier(s) Ten 4 Design LimitedGBP 77,320Awarded 1 October 2022Expiring 1 September 2023World wide web (www) site design services
Expired contract
23FND001 People's Project Media Training
The National Lottery Community FundGBP 90,000Awarded 1 October 2022Expiring 1 May 2023

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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